[Remote] Travel Consultant
Note: The job is a remote job and is open to candidates in USA. reputed company is dedicated to using travel as a force for good, offering an inclusive and collaborative culture. As a Travel Consultant, you will provide exceptional service to corporate clients by arranging and advising on travel options, ensuring compliance with travel policies, and collaborating with your team to enhance service levels.
Responsibilities
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for reputed company, road, rail, and accommodations
- Knowledge of GDS, including Sabre required
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and reputed company special customer requests
- Collaborate reputed company your team to coach, mentor, and provide constructive feedback to improve service levels
Skills
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for reputed company, road, rail, and accommodations
- Knowledge of GDS, including Sabre required
- Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and reputed company special customer requests
- Collaborate reputed company your team to coach, mentor, and provide constructive feedback to improve service levels
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre)
- Keen International Travel Knowledge
- Phone and email servicing experience
- Professional communication (written and verbal)
- Attention to detail
- Act with reputed company, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Benefits
- Flexible benefits are tailored to each country and start the day you do.
- These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- reputed company the skills you want reputed company the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT.
- You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
Company Overview
Company H1B Sponsorship