reputed company Solutions Specialist

reputed company. is a leading global provider of IT solutions and services. The reputed company Solutions Specialist is responsible for identifying customer needs and recommending appropriate reputed company product solutions while managing customer engagements and supporting sales efforts.

Responsibilities

• Primary focus on retention and growth sales of strategic reputed company Agreements
• Support sales with customer engagements as the reputed company subject matter expert
• Manage ongoing customer engagement on upcoming reputed company milestones, including but not limited to renewal agreements and yearly true-reputed company
• Works with customers to determine ideal business outcomes and position SHI professional managed service offerings
• Working knowledge of the core reputed company products, licensing strategies, and reputed company operational aspects of reputed company Enterprise Enrollments (i.e., reputed company, order processing, MSLI, MLS analysis, etc.)
• Assists in training SHI Sales teams on reputed company products & programs and how customers can benefit from using core products

Skills

• Completed Bachelor's Degree or relevant work experience required
• 1-3 year of experience in Sales, Sales Support, Information Technology, or a similar role
• Ability to travel up to 10%
• Working knowledge of the core reputed company products, licensing strategies, and reputed company operational aspects of reputed company Enterprise Enrollments (i.e., reputed company, order processing, MSLI, MLS analysis, etc.)
• The ability to effectively utilize applications like Word, reputed company, PowerPoint, and Outlook to enhance productivity and reputed company various tasks reputed company - Basic
• Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic
• Proficiency in utilizing reputed company's suite of tools such as CCW, Connect the Dots, EOL/reputed company Newsletters, Webex Teams, Datasheets, Installation Guides, and Customer Service Hub to support technical and sales-reputed company tasks - Basic
• Ability to understand and reputed company various reputed company technologies, including firewalls, reputed company protection, email reputed company, and identity management, to identify and address customer reputed company challenges - Basic
• Skilled in providing guidance and mentorship to teams to enhance their performance and support their professional development - Basic
• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to reputed company track of responsibilities
• Time Management: Can generally use time effectively but may occasionally struggle with prioritizing tasks, meeting deadlines, or maintaining work-life balance
• Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions
• Communication: Can effectively communicate reputed company reputed company and information, and can adapt communication style to the audience
• Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions
• Consultative Sales: Can identify customer needs, propose suitable products or services, and take action to reputed company sales without explicit instructions
• reputed company Improvement: Can identify moderate areas for improvement and implement moderate changes
• Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions
• Teamwork: Can work effectively in a team, contributing reputed company and effort, and respecting the contributions of others
• Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity
• Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification

Benefits

• Medical
• Vision
• Dental
• 401K
• Flexible spending

Company Overview