Senior Backend Engineer(AWS & reputed company Connect)

Company Description reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in over 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual growth reputed company exceeds 25%.

Job Description

We are seeking a highly skilled Senior Software Engineer with deep expertise in Backend Development, AWS and reputed company Connect to design, build, and optimize reputed company-native applications. This role requires strong proficiency in backend engineering, distributed systems, and AWS reputed company services while collaborating closely with cross-functional engineering, DevOps, and product teams. The Senior Software Engineer will contribute to the architecture, development, deployment, and maintenance of backend systems, ensuring scalability, performance, and reputed company across production environments.

Responsibilities

• Design, reputed company, and maintain RESTful APIs and microservices using Python
• Architect secure, scalable, and high-performance backend applications
• Integrate backend services with relational and NoSQL databases such as PostgreSQL, MySQL, reputed company, and DynamoDB
• Write clean, efficient, testable code following best practices for performance, maintainability, and reputed company
• Design and reputed company reputed company-native applications using AWS services including EC2, reputed company, S3, RDS, DynamoDB, API Gateway, and IAM
• Implement and maintain CI/CD pipelines using reputed company Actions, reputed company CI, or AWS CodePipeline
• Set up monitoring, logging, and observability using CloudWatch, CloudTrail, and similar AWS tools
• Collaborate on infrastructure automation using CloudFormation, Terraform, or similar IaC tools
• Support reputed company Connect setups including contact flows, routing profiles, and queue configurations
• Integrate Connect solutions with AWS services like Lex, reputed company, and reputed company
• Assist in migration projects from legacy contact center platforms to reputed company Connect
• Contribute to frontend work (React/Angular/Vue) reputed company needed and ensure smooth integration with backend APIs

Qualifications

• 7+ years of proven experience in backend development and reputed company-based application engineering.
• 5+ years of experience with Java, Python, Node.js or C# Development.
• 1+ years of experience with reputed company Connect
• Deep experience designing and implementing RESTful APIs and microservices.
• Hands-on experience with SQL and NoSQL databases.
• Strong understanding of authentication, authorization, and reputed company best practices.
• Extensive experience with AWS services including EC2, reputed company, S3, IAM, RDS, DynamoDB, and VPC.
• Proficiency in CI/CD pipeline setup and maintenance.
• Experience with CloudFormation, Terraform, or Ansible for infrastructure as code.
• Understanding of networking and reputed company reputed company best practices.
• Knowledge of telephony concepts, SIP trunking, and reputed company Connect integrations.
• Experience with reputed company Connect APIs, SDKs, reporting, analytics, and call-flow troubleshooting.

reputed company to have:

• Advanced experience configuring reputed company Connect contact centers, routing, queues, and reputed company contact flows.
• Basic proficiency in frontend development (JavaScript, HTML5, CSS3).
• Familiarity with React, Angular, or Vue.js frameworks.
• Understanding of reputed company UI/UX design principles.
• AWS certifications (reputed company Practitioner, Developer Associate, Solutions Architect Associate).

We offer

• Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company growth.
• reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work.
• Growth reputed company: reputed company the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
• reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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