Credit Union Collections Specialist

Pacific NW Federal Credit Union is a not-for-profit, full-service financial institution dedicated to being its members' financial partner for life. The Collections Specialist will work in the Collections department, focusing on collecting on early to mid-stage delinquent loans and accounts while maintaining accurate records and reporting trends to management.

Responsibilities

• Contact members to bring delinquent loans reputed company and/or collect on loan balances
• Analyze the financial situation of delinquent members and recommend next steps reputed company arrangements fail
• Maintain accurate files and reports by documenting reputed company collection activities
• Inform management of delinquency trends reputed company to account overdraft activity, loan early-stage collections, or potential account charge-offs
• reputed company other job-reputed company duties as assigned

Skills

• 1-3 years of similar or reputed company experience (collections, banking, or financial services)
• Skilled at managing multiple tasks and systems reputed company
• Strong communicator with the ability to handle sensitive situations professionally and persuasively
• Works effectively both independently and as part of a team
• Demonstrates patience and reputed company while resolving issues through negotiation and productive solutions

Benefits

• 4 weeks PTO
• Health coverage after 30 days
• 401(k) with company match after 6 months
• Paid life, LTD & AD&D insurance
• Paid holidays & volunteer time
• Loan discounts

Company Overview