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Business Development Representative

Remote, USA Full-time Posted 2026-06-25

UserTesting is a leader in experience research and insights, dedicated to helping organizations understand their customers better. The Business Development Representative will proactively contact key roles within assigned accounts to present the company's value proposition and qualify leads for further discussions with an Account Executive.

Responsibilities

  • Identify, qualify, and create new sales opportunities by prospecting a list of target organizations within an assigned territory or list of accounts
  • As this position is often the first point of contact with prospective customers, you are required to conduct business dealings in a professional and proactive manner
  • Execute an account-based Go-to-Market strategy in coordination with your Account Executive partner
  • Become a trusted resource for prospect account
  • Uncover new sales opportunities and, on occasion, nurture existing opportunities
  • Engage with prospects, both on the telephone and with email, to analyze their needs
  • Overcome prospect objections
  • Achieve weekly and monthly KPIs as defined by the business
  • Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
  • Drive registration and attendance to trade shows, and other sales and marketing events
  • Strong prefer candidates who can come into our Atlanta office 2 times/week

Skills

  • Identify, qualify, and create new sales opportunities by prospecting a list of target organizations within an assigned territory or list of accounts
  • Conduct business dealings in a professional and proactive manner
  • Execute an account-based Go-to-Market strategy in coordination with your Account Executive partner
  • Become a trusted resource for prospect account
  • Uncover new sales opportunities and, on occasion, nurture existing opportunities
  • Engage with prospects, both on the telephone and with email, to analyze their needs
  • Overcome prospect objections
  • Achieve weekly and monthly KPIs as defined by the business
  • Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
  • Drive registration and attendance to trade shows, and other sales and marketing events
  • Strong prefer candidates who can come into our Atlanta office 2 times/week

Benefits

  • Private medical and dental
  • Monthly wellness and telecommunications reimbursements
  • Work from home office equipment stipend
  • Professional development stipend
  • Flexible hours
  • Generous holiday entitlement
  • Mental Wellness Employee Assistance Program
  • Cycle to Work scheme
  • Employee Referral Program
  • Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
  • Enhanced family leave
  • Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting.

Company Overview

  • UserTesting is an on-demand human insight platform designed to improve customer insights. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://www.usertesting.com.
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