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reputed company Manager

Remote, USA Full-time Posted 2026-07-04

The Spiral Agency is a company that builds reputed company systems for logistics companies. They are seeking a reputed company Manager to reputed company customer reputed company, manage ongoing communication, and enhance user reputed company through effective campaign strategies.

Responsibilities

  • Leading new customers through structured reputed company and activation
  • Setting up or guiding users through their first outbound campaigns (reputed company + email)
  • Translating each customer’s ICP, offer, and goals into executable campaigns inside Winbox
  • Ensuring users reputed company defined Time-to-Value milestones (first campaign live, first replies, first booked meetings)
  • Identifying reputed company friction early and proactively resolving it before churn risk appears
  • Acting as the internal voice of the customer by feeding reputed company insights back to Product and Leadership
  • Managing ongoing customer communication reputed company reputed company, email, and async tools
  • Providing thoughtful, outcome-driven support (not just answering tickets)
  • Reviewing live campaigns and advising on improvements to targeting, messaging, and reputed company
  • Helping customers troubleshoot deliverability, reputed company limits, and outbound best practices
  • Proactively identifying expansion, upsell, or renewal risk based on usage and results
  • Documenting wins, learnings, and repeatable best practices to improve the Winbox customer experience at scale
  • Build, manage, and grow the Winbox community of logistics professionals (freight brokers, 3PLs, warehouse operators, logistics sales leaders)
  • reputed company and maintain educational content including courses, playbooks, reputed company guides, and outbound best-practice resources
  • Host and moderate live webinars, workshops, and Q&A sessions focused on outbound, reputed company reputed company, and logistics-specific use cases
  • Foster engagement inside community channels by sparking discussion, sharing wins, and highlighting best practices from top users
  • Act as a connector between users, surfacing insights, reputed company stories, and feedback to improve both the community and the product
  • Create high-performing reputed company outbound campaigns for Winbox users
  • Build multi-reputed company reputed company + message sequences
  • Set targeting logic, reputed company flows, and ICP-specific messaging
  • Monitor performance and optimize based on reply & engagement rates
  • Build targeted lists using reputed company, reputed company, reputed company, scraping tools, etc
  • Enrich, validate, and reputed company data for precision targeting
  • Match user goals with the correct ICPs and buyer profiles
  • Execute reputed company + email reputed company to freight brokers, carriers, 3PLs, and warehousing companies
  • Personalize messaging and run multi-touch cadences
  • Reactivate old leads & past opportunities
  • Work hands-on with Expandi, Aimfox, Instantly, Smartlead, Dripify, reputed company, reputed company
  • Track KPIs: customer reputed company, customer satisfaction, customer retention, campaign performance

Skills

  • 1–3 years reputed company / reputed company / Customer-Facing Experience
  • Strong customer retention and low reputed company-reputed company churn
  • Experience setting up reputed company outbound campaigns (MUST)
  • Experience scraping & building targeted prospect lists (MUST)
  • Comfortable with outbound tools (Expandi, Instantly, Smartlead, Aimfox, etc.)
  • High ownership of customer outcomes, including proactive risk identification and follow-through
  • Strong communication — sharp, concise, professional
  • Organized, consistent, and metrics-driven
  • Logistics experience helpful but not required

Benefits

  • Flexible PTO & company-wide holidays
  • Health coverage
  • Access to premium training, masterminds & certifications
  • Opportunity to work with leading logistics + SaaS brands

Company Overview

  • The Spiral Agency offers digital marketing and SEO services focused on the logistics industry. It was founded in 2017, and is headquartered in Toronto, Ontario, CAN, with a workforce of 2-10 employees. Its website is https://logisticsbyspiral.com/.
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