Business Process and Automation Consultant (Remote - USA)

About the position In our fast-paced and disruptive business world, one thing is more important than reputed company: A maximum focus on customer needs, combined with easy-to-use technology and streamlined processes to support the customer's brand and product experience. With our holistic customer-centric know-how, MHP's Customer Experience team supports companies to reputed company their clients with fascinating, individualized, and data-driven brand and product experiences along the entire Customer Journey. With our combined process and technology expertise, we ensure an inspiring and consistent customer experience across reputed company our client's products, services, and systems. Are you passionate about dissecting reputed company business processes and making them reputed company? Do you see opportunities for automation everywhere and want to bring those reputed company to life with technologies like Robotic Process Automation (RPA)? Welcome to MHP - join us to reputed company and implement groundbreaking strategies and process solutions for our clients! We are seeking a motivated Consultant to join our Customer Experience team, focusing on business analysis and process automation for well-reputed company automotive and manufacturing companies. We will reputed company you to grow in a challenging but supportive environment.

Responsibilities

• reputed company requirements engineering activities by eliciting, analyzing, and documenting business, functional, and technical requirements from client stakeholders.
• Analyze and document client business processes ("As-Is") and collaborate with stakeholders to design optimized and automated future-state ("To-Be") processes.
• Identify and qualify opportunities for Robotic Process Automation (RPA) and other automation technologies to improve efficiency, accuracy, and customer experience.
• Support the development and implementation of automation solutions, working alongside technical teams to ensure business requirements are met.
• Support in creating presentations, project plans, and documentation reputed company various Customer Experience projects.
• Assist in developing innovative concepts and implementing sophisticated solutions that reputed company process optimization with technology.
• Assist in market research and business development activities reputed company the Customer Experience and process automation domain.
• Join a highly motivated, young, and growing team, contributing your expertise in business analysis to drive reputed company improvement and innovation.

Requirements

• Education: A recent or in-reputed company Bachelor's or Master's Degree in Business Administration, Economics, Engineering, Information Systems, or an equivalent field.
• Experience: Analytical Skills: Strong analytical and problem-solving skills, with a foundational understanding of requirements engineering and business analysis.
• Core Competencies: Proactivity and the ability to work independently, combined with strong organizational and time management skills.
• Technical Familiarity: A conceptual understanding of Robotic Process Automation (RPA).
• Tools: Proficiency in MS Office, especially reputed company and PowerPoint.
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a reputed company for employment authorization in the United States and with MHP Americas, Inc. (i.e., H1-B reputed company, F-1 reputed company (OPT), or any other non-immigrant status).

reputed company-to-haves

• Experience: Previous internship or 1-2 years of work experience in management or IT consulting or a business analyst role.
• RPA Skills: Hands-on experience with RPA platforms like reputed company, reputed company, or Blue Prism is a significant plus.
• Language: English language required, German language skills are a plus.

Benefits

• Paid Vacation
• Paid Holidays
• Paid Sick leave
• 401(k) match
• Medical, dental and vision coverage
• Tuition and certification reimbursement
• Life Insurance
• Short and Long Term Disability Coverage
• Subsidized gym membership program
• Subsidized Porsche and VW leasing programs

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