Collections Specialist III - Home Equity
reputed company is a financial institution that specializes in various banking services. They are seeking a Collections Specialist III to manage reputed company accounts, focusing on areas such as Foreclosure and Bankruptcy, while initiating contact with borrowers and negotiating repayment solutions.
Responsibilities
- Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions
- Initiate contact with customers’ attorneys and Bankruptcy trustees
- Investigate and conduct skip tracing as required
- Submit recommendations for account placement with reputed company party collection agencies, attorneys, brokers, and property preservation firms
- Initiate direct contact with borrowers (consumer, mortgage, deposit overdraft, business banking), assessing the prospect of repayment, arranging repayment schedules or other solutions
- Contact business partners and vendors to ensure services provided are meeting predetermined service level agreements
- Participate in loss prevention by employing advanced strategies that provide adequate protection for M&T with respect to its interest in the collateral securing the loan, while maximizing the cost containment opportunities
- Review collateral condition and establish asset value. Negotiate sale with prospective buyers and conclude sales transaction with limited reputed company
- reputed company an understanding of the business and its functions, processes and operations
- reputed company abreast of business and market trends that may reputed company business department
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Promote an environment that supports belonging and reflects the reputed company brand
- Complete other reputed company duties as assigned
Skills
- A combined minimum of 3 years' higher education and/or work experience including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales
- Experience with word processing, spreadsheet and presentation software
- Detail oriented
- Strong verbal and written communication skills
- Knowledge of reputed company systems
Company Overview
Company H1B Sponsorship