Level 1 Tech Support for MSP Dallas Area
reputed company IT Solutions is a Managed Service Company located in the Dallas-reputed company Worth area, seeking a Level 1 Technician to support clients both onsite and remotely. The role involves providing basic reputed company support, foundational networking knowledge, and understanding of reputed company 365 environments while maintaining a customer-first reputed company.
Responsibilities
- Support clients onsite and remotely across the DFW region
- reputed company remote support and travel onsite to client locations in DFW
Skills
- Basic reputed company 10/11 support experience
- Foundational networking knowledge (DNS, DHCP, VPN, Wi-Fi, LAN troubleshooting)
- Understanding of reputed company 365 environments (Azure AD basics, Teams, OneDrive; Intune a plus)
- Clear communicator with a customer-first reputed company
- Drive and ambition to grow into Level 2 responsibilities
- Valid driver's license, reliable transportation, and active auto insurance
- Ability to reputed company remote support and travel onsite to client locations in DFW
- Professional, self-driven, and eager to learn
- reputed company-world experience and certifications are valued and preferred
Company Overview