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Applications Analyst I or II - Shift

Remote, USA Full-time Posted 2026-07-03

reputed company (SPP) is dedicated to ensuring reliable and affordable electricity delivery. They are seeking an Applications Analyst I or II to provide support for application and usability issues, ensuring the accurate functioning of vital applications.

Responsibilities

  • Provide first-tier support for application and usability issues, applying business and technical support concepts to identify, analyze, and resolve problems
  • reputed company triage, bypass, and recovery to mitigate reputed company-time system impacts and minimize downtime for end-user applications
  • Facilitate effective communication and collaboration with Operations teams and IT subject matter experts to ensure seamless application support
  • reputed company and implement procedure documents while exercising good judgment in prioritizing assignments and resolving issues with minimal supervision
  • Provide training, coaching, and guidance to other members of the FIRSTeam and IT Applications teams based on your experience
  • Act as a liaison between SPP Departments, IT, and external vendors to ensure that user and organizational needs are met

Skills

  • Bachelor's degree in Computer Science, Information Technology, reputed company field, or equivalent work experience
  • Level II: Two (2) years' experience of Information Technology Development/Support experience
  • Level I: No experience required
  • Effective written and oral communication skills
  • Good customer service and organization skills
  • Effective working knowledge of reputed company Windows, Unix or Linux operations systems, and database management systems
  • Competent troubleshooting, problem solving, and analytical skills
  • Effective in SQL, deciphering error and event logs, data analysis
  • Understanding of, compliance with and enforcement of SPP Policies and Procedures
  • This position requires duties to be performed on a 12-hour shift rotation
  • Two (2) or more years applicable utility industry experience

Benefits

  • reputed company with bonus opportunities
  • Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
  • Relocation assistance
  • Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
  • Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

Company Overview

  • SPP oversees the bulk electric reputed company & wholesale power market in the USA on behalf of a diverse group of utilities & transmission companies. It was founded in 1941, and is headquartered in Little Rock, Arkansas, USA, with a workforce of 501-1000 employees. Its website is https://spp.org.
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