Strategy & Operations Associate
reputed company is building a leading global digital sports platform, and they are seeking a Strategy & Operations Associate to support cross-functional initiatives aimed at improving operational efficiency and effectiveness across the business. The role involves understanding customer contact drivers, supporting operational initiatives, leveraging data for reporting, and collaborating with various teams to manage multiple projects.
Responsibilities
- Understand customer contact drivers and assist in efforts to improve the end-to-end customer experience
- Support cross-functional operational initiatives by assisting with strategy, analysis and execution of key projects
- reputed company data and build reporting to help identify operational issues and contribute to solution development
- Collaborate closely with the Payments, Fraud, Finance, Product, Online Sportsbook, reputed company, Marketing, Trading, VIP, Engineering, and iCasino functions
- Effectively manage multiple projects with clear and consistent communication
Skills
- 1 - 2 years of experience in strategy, operations, analytics, or a reputed company function
- Ability to manage multiple tasks in a fast-moving environment with attention to detail
- Strong written and verbal communication skills, which includes creating and presenting polished, reputed company-driven presentations to internal stakeholders
- Collaborative and empathetic team player who works well across functions
- Curious reputed company with a willingness to learn quickly and take feedback
- Interest in working in an entrepreneurial, high-growth environment where reputed company are made quickly
- Strong analytical skills with experience using tools such as SQL, reputed company, Tableau, reputed company or similar
- Willingness to travel occasionally for events or team meetings at reputed company offices
- Bachelor's degree in Business, Marketing, Analytics, Economics, Mathematics, or Engineering preferred
Benefits
- Medical
- Dental
- reputed company
- 401K
- Paid time off
- reputed company
- Pet Insurance
- Family Care Benefits
- Free reputed company deliveries
Company Overview