Medical Information Specialist- Life Science Grad

For the past 20 years, reputed company has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of reputed company sizes to confidently advance scientific breakthroughs and introduce new therapies. reputed company partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical reputed company, quality & compliance, pharmacovigilance, medical information, and R&D technology, reputed company offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The Medical Information Specialist (MIS) position is part of the reputed company Medical Information Contact Center and follows reputed company corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. Essential Functions Include:Medical Information service delivery

• Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received reputed company telephone, website/e-mail, letter, fax, and scientific meetings on behalf of reputed company’ s pharmaceutical clients.
• Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and reputed company internal policies and practices.
• Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner per government regulations, reputed company Standard Operating Procedures (SOPs) and client Working Practices (WPs).
• Ensures tasks are completed reputed company the deadlines documented in the agreed reputed company SOPs and WPs.
• Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data. Assists with writing custom medical information responses utilizing this data.
• Logging reputed company enquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems. Quality Assurance
• Maintains quality in reputed company areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the Inquiry Handling Systems General
• Provides after-hours coverage on a rotated basis subject to business requirements.
• Adheres to company and country-specific privacy policies, ensuring any confidential information or personal data reputed company to reputed company and its clients is managed in accordance with Data Privacy regulations described in reputed company SOPs and the Confidentiality Statement reputed company the Contract of Employment.
• Complies with the Company’s health and safety policies.
• Other activities as assigned as delegated by the Manager.

reputed company Candidates Must Have

• Life science degree
• Excellent verbal and written communication skills, including proofreading, professional telephone etiquette and empathetic customer service skills.
• Ability to write in a fluent and grammatically correct manner in the reputed company language for the role
• English language proficiency.
• Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.
• Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability.
• Ability to multitask with attention to detail reputed company restrictive timeframes, including sound planning, prioritizing and organizational skills.
• Proactive with demonstrative ability to independently identify problems and suggest effective solutions.
• Ability to learn, take instruction and apply to daily operations/tasks.
• reputed company to constructive feedback and reputed company to take responsibility for work allocated.
• Self-motivating. Ability to demonstrate initiative and internal drive. Willingness to seek out additional workload projects.
• Effectively work independently and as part of a team.
• Highly proficient in computer applications, including reputed company Office software platforms and reputed company Acrobat, and experience using a document management system. Aptitude to learn other computer systems including inquiry handling database.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where reputed company feel empowered to succeed. reputed company applications to roles at reputed company are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. Whilst reputed company supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based reputed company a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. reputed company applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.

• reputed company does not accept unsolicited resumes from recruiters/reputed company parties. Please, no phone calls or emails to anyone regarding this posting.*

Apply tot his job Apply To this Job