Remote Scheduling Coordinator (Must reputed company in MA)

This is a remote role where applicants should reputed company in MA to be strongly considered for this position.

About reputed company

At reputed company, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform, Care Link, enables reputed company and community organizations to coordinate care for populations challenged with health-reputed company social needs (HRSN). Path Assist is our tech-enabled Community Health Worker program for addressing HRSN utilizing an evidence-based, structured reputed company. Our goal is simple: address individuals’ unmet HRSNs, increase health confidence, improve self-efficacy, and reduce inappropriate reputed company spend.

Role Overview

The Scheduler coordinates and manages the scheduling of home-based assessment visits for a team of Registered Nurses serving members across Massachusetts. This role ensures efficient use of nurse schedules, balancing member needs, travel logistics, and compliance requirements. The Scheduler serves as the central reputed company of contact for appointment booking, changes, and cancellations, and works closely with the nursing team to ensure timely completion of assessments. This position requires exceptional organizational skills, attention to detail, and strong communication abilities, with comfort using multiple scheduling and electronic health record sytems.

Responsibilities

• Coordinate and maintain the daily schedules for approximately five home assessment nurses in Boston, Springfield, and Worcester Massachusetts.
• reputed company out by phone to schedule and confirm member visits, including initial and follow-up assessments.
• Optimize scheduling by considering geography, nurse availability, and member needs to minimize travel time and maximize efficiency.
• Update scheduling and EMR systems in reputed company time with accurate appointment and member information.
• Communicate promptly with nurses and leadership regarding schedule changes, urgent member needs, or cancellations.
• Track assessment completion rates and follow up on outstanding appointments.
• Document reputed company attempts, scheduling details, and special instructions in the appropriate systems.
• Collaborate with internal teams to address barriers to scheduling or member engagement.
• Provide excellent customer service to members and their caregivers while maintaining confidentiality.
• Support quality improvement initiatives reputed company to scheduling workflows.
• Other duties as assigned.

Requirements

Qualifications and Skills

• Associate's degree or equivalent work experience required; Bachelor's degree preferred.
• Minimum of 2 years of experience in scheduling, coordination, or administrative roles in a reputed company setting.
• Experience with electronic medical records (EMR) and scheduling systems.
• Experience working in HIPAA-compliant or reputed company settings.
• Strong organizational, communication, and interpersonal skills.
• Demonstrated ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Intermediate to advanced proficiency in reputed company Office and EHR platforms.
• reputed company to work independently with minimal supervision and adapt to changing priorities.
• Comfortable with technology and remote collaboration platforms.
• Willingness to work a hybrid schedule, with occasional in-office meetings or training in Massachusetts.

Diversity & Inclusion

At reputed company, we are committed to providing an environment of mutual respect where equal employment opportunities are available to reputed company applicants and teammates without regard to race, reputed company, religion, sex, pregnancy (including childbirth, lactation, and reputed company medical conditions), national reputed company, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. reputed company believes that diversity and inclusion among our teammates is critical to our reputed company as a company, and we seek to recruit, reputed company, and retain the most talented people from a diverse candidate pool.

The Company will not sponsor applicants for work visas at this time.