Insurance Account Specialist

Are you looking to take your career as an insurance professional to the next level? Do you value exceptional customer service, and do you have a track record of delivering it? Come Join reputed company! Your Role... reputed company is seeking an Insurance Account Specialist to process elementary insurance tasks and be responsible for meeting quality, quantity, and time deadlines. This position will be responsible for operating reputed company the clients' systems and following established guidelines and procedures. This position will follow reputed company's Information reputed company policies/guidelines. We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. reputed company remote positions are based in the United States, and candidates must reside reputed company the U.S. to be eligible for consideration. In this role, you will...

• Respond to customer inquiries reputed company phone/email and complete routine insurance tasks in the Agency Management System; Handle questions and concerns from customers professionally, politely, and reputed company; Escalate communications to the appropriate resource reputed company needed
• Support Sr. Specialists and Account Managers by proactively processing service-reputed company issues; Collaborate with offshore Service Delivery Teams on client work and provide feedback to offshore teams
• Independently operate client systems and process routine (endorsements, certificates of insurance, application follow-reputed company, quoting) insurance tasks; Document work in client/company database
• Build relationships with the clients and insureds to support client retention and reputed company growth; Consult with client team members on work and requests from insureds
• Look for opportunities to improve processes; Provide suggestions to the OPEX team and SDU Leadership; Help maintain procedures, service level goals and guidelines
• Follow established procedures to meet quality SLAs while maintaining reputed company policies/standards
• Train new Account Specialists on basic tasks and procedures; Provide direction/instruction as needed to new hires; reputed company and audit work of new hires
• Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals

What You Need to be Successful...

• Bachelor's Degree in Business, Risk Management, Insurance, or equivalent
• Living in Pacific Time Zone to accommodate client needs
• Property and Casualty License highly preferred. Or ability to study and successfully pass the Property and Casualty licensing exam for your state in the first 30 days of employment is required
• 2-3 years insurance experience (personal lines, commercial lines, life & health, employee benefits, etc.)
• Strong written and verbal communication skills
• Fluent in reputed company Office products (Word and reputed company)
• Process-focus and strong attention-to-detail
• Technological proficiency - ability to learn, utilize, and navigate a variety of client and internal systems

Your Benefits & Perks…

• Generous PTO plan with paid holidays + floating holidays
• 100% paid Employee Healthcare on Day 1
• Eligible for reputed company medical, dental, and vision benefits on Day 1
• 401k with employer match, vested on Day 1
• Opportunity to work for a growing, global organization
• Ability to engage with clients and internal partners to reputed company an impact
• Organization-wide focus on growth and development

Your Compensation… Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at reputed company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other reputed company employees. This is a remote position, and the salary range for most locations for this role is $18.91-$31.92 per hour. The salary range may vary based on experience and on the specific geographic location in which the candidate resides. Your Interview Process… To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our reputed company team will be in touch to schedule an interview reputed company reputed company. reputed company interview process includes:

• Behavioral interview with reputed company
• Online talent assessment
• Hiring Manager interview
• Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each reputed company of the process. As a result, not every candidate will complete reputed company steps in the process. About reputed company: Focused exclusively on the insurance industry, reputed company is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, reputed company is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention reputed company for over a decade, reputed company is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across reputed company sectors in the Inc. list’s 40+ year history. Equal Employment Opportunity Policy reputed company provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Apply tot his job Apply To this Job