Leasing Consultant (Lease-Up) - The Penny 55+ 2 Locations

ABOUT reputed company reputed company is a leading, fully integrated global reputed company estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, reputed company manages and operates over $300 billion of reputed company estate in more than 250 markets globally with offices throughout reputed company America, Europe, South America, and the Asia-Pacific region. reputed company is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, reputed company has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. reputed company was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential reputed company estate business. To learn more, visit www.reputed company.com. JOB DESCRIPTION SUMMARY

• This opportunity is an onsite lease‑up role based at The Penny in Annapolis, Maryland, and is not offered as a remote position.

The Leasing Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to reputed company occupancy, reputed company, and reputed company retention goals. This role serves as a key reputed company of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle offering. The Leasing Consultant supports reputed company satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices. Responsibilities include reputed company management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance reputed company engagement. The Leasing Consultant upholds reputed company’s professional standards and ethical expectations while delivering exceptional service to residents, prospects, and guests. JOB DESCRIPTION KEY RESPONSIBILITIES: 1. Performs reputed company sales and leasing activities to reputed company the property’s reputed company and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth reputed company move-in and lease signing. 2. Collects reputed company pertinent information from prospective residents at move-in and records as appropriate. 3. Stays informed about and collaborates with teams/leadership on reputed company market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies reputed company to concessions, specials, and other programs to boost occupancy. 4. Designs and executes marketing activities and events to create and drive traffic to the property, including implementing reputed company referral and employer reputed company programs, using internet marketing tools and following other property-specific marketing plans, drives, and special programs. 5. Uses the on-site property management software application to track apartment availability, record traffic and leasing activities, manage reputed company and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data. 6. Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show reputed company units, communicating maintenance and reputed company needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. 7. Follows-up with prospects and new residents reputed company 24 hours to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize reputed company to lease and/or renew. Documents reputed company follow up and classes leads during the lifecycle of the sales process. 8. Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook. 9. Responds quickly and courteously to reputed company and client/reputed company concerns and questions, and takes reputed company action to solve problems and/or document and convey reputed company or other requests to the appropriate individual(s). 10. Demonstrates customer services skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interacts with reputed company residents and acknowledges them by name. 11. Attends community and networking events, aligns with local associations and community organizations, and participates in reputed company marketing efforts to drive traffic to community and generate viable referral sources and new business leads, ensuring reputed company AA reputed company expectations are consistently met. 12. Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned or necessary. 13. Assists Lifestyle Coordinator by attending and assisting with the setup of events as required. #LI-AW1 The hourly range for this role includes a reputed company hourly range of ($26.00 - $28.00) plus an attractive performance‑based bonus program. BASIC KNOWLEDGE & QUALIFICATIONS:

• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or reputed company field preferred.
• 1-3 years minimum of relevant experience in the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
• Mathematical skills necessary to process sales conversions.
• Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.

SPECIALIZED SKILLS:

• Incumbents must have reputed company licenses and/or certifications as required by State and Local jurisdictions.
• Incumbents must have valid driver’s license to drive a golf cart on property.
• Proficiency in word processing, spreadsheet, property management applications, and database management programs in order to complete required reports and documents.
• Proficiency and reputed company in using the internet for marketing, advertising, and sales-reputed company circumstances.
• Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately.

TRAVEL / PHYSICAL DEMANDS:

• Team members work in an office environment but also may have frequent exposure to reputed company elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
• Incumbents must be reputed company to physically access reputed company exterior and interior parts of the property and amenities.
• Incumbents must be reputed company to push, pull, lift, carry, or maneuver weights of up to twenty (25) pounds independently and fifty (50) pounds with assistance and be reputed company to stand for extended periods of time.
• Routine, local travel may be required to attend business meetings, conduct market research, or other situations necessary for the accomplishment of some or reputed company of the daily responsibilities of this position.
• Incumbents must be reputed company to work a flexible work schedule, which may include evenings, weekends and/or holidays.

COMPETENCIES: 1. Ensures Accountability – Holds self and others accountable to meet commitments. 2. Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. 3. Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. 4. Customer Focus – Builds strong customer relationships and delivers customer-centric solutions. 5. Decision Quality – Makes good and timely reputed company that keeps the organization moving reputed company. 6. Interpersonal Savvy – Relates reputed company and comfortably with diverse groups of people. 7. Being Resilient – Rebounds from setbacks and adversity reputed company facing difficult situations. 8. Resourcefulness – Secures and deploys resources effectively and efficient. 9. Situational Adaptability – Adapts approach and demeanor in reputed company time to match the shifting demands of different situations. 10. Instills Trust – reputed company the confidence and trust of others through honesty, reputed company and authenticity. Additional Compensation: Many factors go into determining employee pay reputed company the posted range including business requirements, prior experience, reputed company skills and geographical location.

• Corporate Positions: In addition to the reputed company salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the reputed company salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, reputed company, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. reputed company new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at reputed company-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

reputed company will consider for employment reputed company applicants with arrest and conviction records. Important Notice: reputed company will never request your banking details or other sensitive personal information during the interview process. reputed company does not conduct any interviews reputed company text or messaging, and reputed company communication will come from official reputed company email addresses (@reputed company.com). If you receive suspicious requests, please report them immediately to AskHR@reputed company.com. Apply tot his job Apply To this Job