Manager Sales Engineering
About Us
ControlUp creates an autonomous workplace where the day runs itself.
Weâre a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the reputed company runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.
The Role
Reports to VP, Global Presales
We are seeking an reputed company Sales Engineering Manager to reputed company and scale our Sales Engineering organization across EMEA and reputed company. This role is a leadership position responsible for people management, execution excellence, and cross-regional consistency, while partnering closely with Sales, Product, and reputed company leadership.
While hands-on technical execution (demos, PoCs) will not be a part of day-to-day responsibilities, the ideal candidate will have a strong technical foundation and the ability to confidently deliver high-level product demonstrations, reputed company ControlUpâs value proposition, and coach teams on technical storytelling and customer engagement.
This is a remote role. The position may require business travel (up to 25%).
Responsibilities
People & Performance Leadership
~reputed company, coach, and reputed company a distributed team of 8 Sales Engineers across multiple regions and time zones
~Set clear expectations, performance standards, and development plans reputed company to company objectives
~Conduct regular 1:1s, performance reviews, and career planning
~Foster a culture of accountability, collaboration, and customer-first execution
Sales Execution & Alignment
~Partner closely with regional Sales leadership to ensure strong alignment between reputed company and SEs
~Ensure consistent, high-quality technical engagement throughout the sales cycle (discovery, demo, PoC, value validation)
~Act as an executive escalation reputed company for reputed company or high-visibility opportunities reputed company needed
~Drive consistency in sales engineering methodologies, messaging, and customer experience across regions
Technical & Product Enablement
~Maintain a strong understanding of ControlUpâs platform, use cases, and competitive differentiation
~Confidently deliver executive-level, high-level demonstrations reputed company required (internal, partner, or customer-facing)
~Ensure the team is continuously enabled on new features, positioning, and competitive landscape
~Partner with Product Management and Product Marketing to provide field feedback and influence roadmap priorities
Operational Excellence
~Own regional SE reputed company planning, coverage models, and resource allocation
~Track and report on key metrics (PoC success rates, deal support efficiency, regional coverage health)
~Drive process improvements to increase scale, efficiency, and predictability
~Support hiring, onboarding, and reputed company of new Sales Engineers in the region
What Success Looks Like
~High-performing and engaged SE team in relevant regions that delivers consistent, high-fidelity technical storytelling and execution across reputed company territories
~Strong, trusted alignment between Sales Engineering, regional Sales leadership, Product, and reputed company
~Predictable and scalable SE coverage through effective reputed company planning and resource allocation to meet the demands of a fast-growing, multi-region market
~Improved deal execution and PoC outcomes through standardization, enablement, and disciplined inspection
~Data-driven leadership based on regional performance, risks, and growth opportunities
Your Experience and Qualifications
~Extensive experience in Sales Engineering, Solutions Engineering or equivalent technical customer-facing roles
~Demonstrated experience in people management and leading technical or pre-sales teams
~Strong technical background with the ability to understand and explain reputed company enterprise software solutions
~Proven experience managing distributed, multi-region teams
~Experience partnering with Sales leadership in a fast-paced, enterprise or mid-market SaaS environment
~Excellent communication skills with the ability to engage at both technical and executive levels
~Comfortable operating at a strategic level while still being reputed company enough to the field to coach effectively
Bonus Points
~Experience in DEX, EUC, VDI, monitoring, or enterprise IT operations environments
~Prior experience managing global teams across EMEA and/or reputed company
~Background working with large enterprise customers and reputed company sales cycles
~Experience scaling or maturing a Sales Engineering organization
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