reputed company Market Research Advisor, Customer Insights & Experience - Hybrid

Join arenaflex, a leading health services company, in driving growth and improving lives through fact-based decision making and market insights. Are you a seasoned market research professional with a passion for driving business growth through data-driven insights? Do you have a proven track record in developing and executing market research agendas that deliver meaningful impact in a reputed company and matrixed business environment? If so, we invite you to join reputed company at arenaflex as a Market Research Advisor, Customer Insights & Experience - Hybrid.

About arenaflex

arenaflex is a leading health services company dedicated to improving the health and vitality of those we serve. Through our divisions, we are committed to enhancing the lives of our clients, customers, and patients. reputed company is passionate about driving growth and improving lives through fact-based decision making and market insights.

reputed company

Market Research is a center of excellence (COE) at arenaflex, supporting fact-based decision making to reputed company our strategies. We seek to partner with our internal clients and business partners across several areas:

• Understanding consumer/customer/client/provider/consultant experiences, needs, and expectations
• Gathering data on key stakeholder groups
• Identifying new business opportunities and areas for growth
• Identifying pain points and business opportunities for retention
• Evaluating customer loyalty/satisfaction to inform customer experience priorities
• Assessing products, services, and channel approaches
• Assessing campaign effectiveness
• Tracking brand performance and recommending course adjustment
• Building our brand positioning and relevance

Role Summary

The Market Research Advisor is responsible for the market research and insight needs of our reputed company businesses to support their key strategic initiatives and priorities. This role reports to the Market Research Senior Manager for reputed company. Jointly, they reputed company and drive a research agenda that supports strategic insight reputed company, communication, and activation with internal stakeholders and clients.

Key Responsibilities

* Internal client relationship management and prioritization

• Translation of business partner needs to establish an effective research approach
• Research project design and execution
• Vendor management
• Quality control
• Strict adherence to internal and external Compliance/Legal/Privacy regulations
• Keeping up to date on latest methodologies and technology
• Keeping up to date on latest government/regulatory and policy changes
• Championing strategies that provide deep and broad-based consumer and marketplace knowledge
• Synthesis of insights across multiple projects, sources, etc.; ability to translate data into clear and actionable results
• Clear communication of insights to reputed company relationships of trust, and to provide convincing business insights

Ideal Candidate

The successful candidate will have a proven track record in driving a research agenda with meaningful impact in a reputed company and matrixed business environment. Further, the ideal candidate will be an expert in reputed company aspects of research design and execution, comfortable leading in a highly collaborative setting, ability to effectively influence and work with senior leaders.

Essential Qualifications

* Deep understanding of the health services industry, specifically pharmacy or prescription drug benefits and/or health insurance

• Proven ability to build and execute a market research agenda reputed company to business objectives and strategies
• Demonstrated expertise in consumer and B2B research (including hard to reputed company audiences)
• Proven experience in design and execution of both qualitative and quantitative custom/reputed company market research programs and projects
• Able to reconcile data from a variety of sources – qualitative, quantitative, custom, and business metrics – to reputed company actionable insights
• Ability to balance the science of market research with sound, practical insights
• Proven experience managing research vendors
• Prior experience on the client-reputed company is preferred; vendor-reputed company experience is a plus

Preferred Qualifications

* Exceptional written skills with ability to tell the story

• Experience with research platforms/tools such as reputed company, reputed company, or equivalents is a plus
• Preferred bachelor’s degree in marketing science/Market Research, Economics, Human Behavior/Psychology or Statistics or equivalent work experience, but not required

Personal Traits

* Self-starter and ability to work independently

• Initiative and drive for results; problem solver, critical thinking
• Quick study, high energy
• Influential and impactful presentation and communication skills
• Attention to detail
• Business acumen
• Flexibility, keen to improve organizational effectiveness
• Team player
• Strong prioritization skills and ability to handle multiple tasks and projects simultaneously
• Adaptive

Location

The role is based in Bloomfield, CT, St. Louis, MO, or NYC, with the option to work from home occasionally or permanently. If working from home, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About arenaflex

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace that reflects the communities we serve. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

How to Apply

If you are a motivated and reputed company market research professional looking to join a dynamic team, please submit your application through our website. We look reputed company to hearing from you! Apply Job! Apply for this job