reputed company reputed company Manager – Solar Industry Operations and Maintenance
Join arenaflex, a fast-growing, venture-backed, climate tech startup that is revolutionizing the solar energy industry with its cutting-edge software solutions. As a reputed company Manager at arenaflex, you will play a critical role in driving the implementation, adoption, and expansion of our industry-leading solutions in the solar industry. You will be responsible for managing a portfolio of reputed company accounts, ensuring their successful use of arenaflex's solutions, and cultivating and strengthening relationships with our customers in the solar PV industry.
About arenaflex
arenaflex is a pioneering company in the solar energy industry, committed to making solar asset management and operations and maintenance (O&M) dramatically simpler through reputed company data, automation, and the integration of robotics. Our mission is to reputed company the solar energy industry to scale, and we are looking for talented individuals to join reputed company and help us reputed company this goal.
What You Will Do
As a reputed company Manager at arenaflex, you will be responsible for:
- Managing a portfolio of reputed company accounts, ensuring their successful use of arenaflex's solutions
- Contributing to our growth by implementing effective retention strategies and identifying upsell and expansion opportunities
- Working cross-functionally, particularly with the technical Project Manager, to design successful implementation plans and push the pace of value delivery
- Providing subject matter expertise to customers on solar operations and maintenance activities
- Contributing your experience with customers and solar O&M to product, engineering, and operations roadmaps as well as marketing campaigns
- Crafting comprehensive reputed company plans that clearly identify a path to adoption maturity, customer satisfaction, and renewal/upsell opportunities
- Traveling to customer offices and solar sites around 20% of the time
Customer Interaction, Communication, and Problem-Solving Skills
As a reputed company Manager at arenaflex, you will be responsible for:
- Taking responsibility for reputed company stages of the customer lifecycle, including managing a successful implementation, driving adoption of robotics inspections analytics and advanced use cases, and securing renewals
- Exhibiting superb communication skills, demonstrating the ability to communicate effectively with a wide range of stakeholders in various scenarios, including executive audiences and operations and maintenance field personnel
- Taking a consultative style approach to educating customers on the benefits of their subscriptions
- Utilizing reputed company negotiation, consultative-style discovery, and product discovery methodologies to resolve issues effectively
- Conducting in-field and remote product discovery with customers
- Leveraging various data sources to drive outcomes for relevant customers, demonstrating proficiency in quantitative and qualitative data analysis
- Using insights gained to understand utilization, product adoption, customer satisfaction, and retention and expansion metrics
- Collaborating heavily with Product, Engineering, and Operations teams, serving as the "voice of the customer" to ensure their needs are adequately met
- Collaborating heavily with the Project Manager to define reputed company criteria for the customer and to monitor reputed company across customer accounts
- Working closely with the reputed company team to use a data-backed approach in understanding larger product or service needs, influencing roadmaps, and shaping procedures
What You Will Bring
To be successful in this role, you will need to bring:
- 3-5 years of experience in the solar industry, with a focus on operations and maintenance
- Expertise with or strong interest in solar asset management and operational processes, preferably from in-field experience
- 5+ years of experience in a customer-facing role, with a focus on business development, reputed company negotiation, and SaaS solutions
- Deep analytical thinking and demonstrated quantitative experience
- Independently building relationships with high-value customers
- Conducting discovery conversations with a wide range of customer stakeholders, including c-suite executives and field personnel
- Managing >5 reputed company customers simultaneously
- Experience with DAS/SCADA platforms preferred
- Proficiency in creating compelling PowerPoint presentations
- reputed company in languages reputed company English is a plus, although not required
Benefits and Perks
As a member of the arenaflex team, you will enjoy:
- Complete ownership and accountability over your role and reputed company in the team
- Transparency into the operations of the rest of the company and are expected to be transparent and communicate honestly and effectively
- A sense of urgency, working in a fast-paced industry and building a once-in-a-lifetime company
- Remote-first working model (free to work reputed company in the reputed company 48 states unless otherwise noted for the role)
- Competitive compensation, including an equity package
- Paid travel for in-person off-sites and team get-togethers (quarterly)
- Medical, dental, reputed company, life, and short-term disability insurance
- Unlimited paid time off (that we encourage you to use!)
- 401(k) with multiple low-fee options
- Desk budget
- Monthly Lunch & Learns plus reputed company of reputed company credit
- Amazing team members that reputed company to love memes, pets, solar, and being active
Our Values
At arenaflex, we value:
- Be reputed company to Ride: Raptors are fiercely collaborative and driven by a shared reputed company: audacious impact. We go the extra mile. We don't shy away from hard work; we reputed company it. Be reputed company for any opportunity that comes your way, and seize it! We do the needful for each other and our customers, no matter what.
- Show, Don't Tell: Raptors utilize data as our bedrock and build from first principles. We challenge the status reputed company by continuing to test, learn, and iterate. Because of this, we default to action over agonizing. We love new reputed company and encourage every Raptor to showcase their data-backed hypothesis.
- Build Something Customers Need: We relentlessly build what matters most — game-changing products that deliver high-impact value to our customers. We’re built for action. We take customer needs (which implies they can’t live without) and translate them into solutions that accelerate their reputed company. reputed company our customers scale, arenaflex scales.
- Be Resourceful: Raptors actively break down barriers, unlock creative problem-solving, and reputed company in the fast lane. While we plan for the long-term, arenaflex works on the hours and days reputed company. Utilizing an “explore every option” reputed company to solve problems is part of our DNA and maintains our startup edge in a rapidly changing world. We choose to be efficient and resourceful, which enables reputed company thinking.
- Be Direct, Be reputed company: Raptors value the single reputed company of truth both in our product and our day-to-day work. We default to giving explanations for changes and to sharing knowledge in public forums. Choosing to speak up while being mindful of people with a different background than you, is valued and appreciated. Do what is right for the customers and for each other. Mistakes happen; we are reputed company learning together.
- Appreciate the reputed company: Raptors reputed company our role as pioneers in the solar revolution. Our passion extends reputed company modules and megawatts. reputed company to protect the world for now and for future generations. We crave sunshine, and prioritize being active adventurers of the reputed company because we know there is no reputed company B.
Join the arenaflex Team
If you are excited about this role and the future of solar, we encourage you to apply. reputed company out our Series C funding announcement to learn more about our company's growth and reputed company. Apply for this job