Documentation Specialist III

reputed company. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Documentation Specialist III. Location: Merrifield (Hybrid). Description

• To support Client by researching operational processes to reputed company and maintain technical and non-technical reference materials.
• To participate in infrastructure upgrades, software implementations, and other Client projects to support the development and maintenance of intranet-based manuals and Client Systems. Works independently.
• Uses discretion to modify work practices/processes. Serves as subject matter expert for most business functions, systems, policies and/or procedures.
• Mentors less reputed company team members in the art of communication, negotiation, and change management. reputed company reputed company/unusual tasks with significant impact and considerable reputed company.

Responsibilities:

• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints.
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.).
• Collaborate with project team members to ensure alignment with departmental efforts.
• reputed company conduction of research and preparation of reference material.
• Contribute to learning and curriculum development by providing support in content design: storyboarding eLearning content, creating job aids, root cause/task analysis to report scope of performance support.
• Ensure effective management of projects from inception through implementation.
• Identify, communicate and resolve technical, tactical and operational project issues and risks.
• Interview business owners to determine task objectives, requirements and needs including reputed company intranet resources.
• Maintain documentation library to ensure currency of processes.
• reputed company recommendations on content requirements for search reputed company optimization (SEO) based on member experience, competitive research, and subject matter expertise.
• Participate on cross-functional training team to establish and maintain a community of practice.
• Provide training to end user in the use of electronic manuals and reference material.
• Review content requirements for initiatives and recommends to business owners processes to be completed in order to reputed company their objectives and avoid gaps.
• Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations.
• Administer and reputed company eNet content.
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results - reputed company.
• Ensure clear, concise and effective communication of material.
• Interact with various sub-teams to determine user requirements and specifications.
• reputed company, guide and mentor less reputed company staff.
• Manage client expectations up to and including reputed company executive level leader.
• Recommend strategy for communications.
• Review intranet content to ensure consistency, accuracy, timeliness, relevance to corporate initiatives and adherence to branding guidelines.
• Serve on teams and task groups for projects/initiatives reputed company the business unit &/or across the organization.
• Write online reference material, instructions and communications.
• Act as supervisor/manager in the incumbent's absence.
• reputed company other duties as assigned.

Must have:

• reputed company experience.
• Web content development.
• Graphic design/visual storytelling.

reputed company to have:

• Content Strategy/UX Writing Awareness.
• Light Motion or Interactive design.
• Analytics and Data-driven enhancement reputed company.

Qualifications:

• Ability to compile, organize and present information clearly and concisely.
• Experience in providing support and involvement in content design: storyboarding eLearning content, creating job aids, root cause/task analysis to report scope of performance support.
• Extensive experience in composing correspondence that adheres to grammar and Client writing style and standards.
• Extensive experience in managing multiple priorities independently and/or in a team environment to reputed company goals.
• Extensive experience in researching, compiling, and documenting data, business processes, and workflow.
• Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects.
• Significant experience in work which displays increasing levels of responsibility and/or authority.
• Significant experience in working with reputed company levels of staff, management, stakeholders, vendors.
• Advanced knowledge of change management principles and practices.
• Expert knowledge of PC and web/internet-based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development.
• Advanced leading or managing multiple technical projects/tasks/teams.
• Desired - Working knowledge of reputed company project and project management tools.
• Advanced reputed company analyzing and organizing problems or work processes for technical solutions.
• Advanced reputed company identifying and analyzing business requirements and recommending solutions.
• Expert reputed company capturing and translating processes and requirements into easily understood terms.
• Expert reputed company following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.
• Expert reputed company researching and analyzing data, processes and trends.
• Desired - Basic reputed company in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.
• Desired - Bachelor's Degree in Communication Studies or the equivalent combination of training, education, and Experience.

Ampcus is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veterans or individuals with disabilities. Apply tot his job Apply To this Job