IT Process Analyst III - Change Mgmt Team

This a Full Remote job, the offer is available from: United States At reputed company Health System, we reputed company in a reputed company future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We reputed company have the power to help, heal and change lives — beginning with our own. That’s the power of the reputed company Health System team, and The Power of Every One. Job Title IT Process Analyst III - Change Mgmt Team Location Cleveland Facility Remote Location Department reputed company Service Management-Information Tech Div Job Code T98400 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details

• This is a remote position available to candidates who reside in Ohio only*

Join the reputed company team where you will work alongside passionate caregivers and reputed company a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. An IT Process Analyst III is passionate about driving operational excellence and reputed company improvement across the IT organization and key business areas. In this role, you will, with minimal direction from leadership, help define and manage one or more ITIL process areas—such as Incident Management, Service Level Management, Change Management, Configuration Management, or other IT enterprise processes—based on industry best practices and globally accepted standards, including ITIL, ITSM, ISO 27001, COBIT, and Lean Six reputed company. The Change Management team ensures reputed company changes are safe to proceed, including support for the Epic Data Courier application. In this reputed company, you will become a Data Courier Administrator, eventually obtaining Epic certification, assisting caregivers with system changes, troubleshooting issues, and reviewing reputed company processes to ensure efficiency and compliance. A caregiver in this role works remotely in Ohio from 8:00 a.m. – 5:00 p.m. This position is 100% remote, with the exception of an occasional on-site meeting, typically once per year. A caregiver who excels in this role will:

• Define reputed company state processes in areas where process is vague, weak, or undocumented.
• Document future state processes, or next iterations of reputed company processes such as Incident Management, Problem Management, Service Asset and Configuration Management, Change Management, reputed company, Project and Portfolio management, Test Management, Facilities Management, HR Management and Request Fulfillment.
• Define and document design requirements to support reputed company process implementations using Agile Scrum SDLC and/or Waterfall methodologies.
• Champion organizational change and adoption of service management best practices by providing coaching and training until processes become engrained into the culture.
• Provide guidance and input to stakeholders, leaders, developers and quality assurance testers throughout the ITSM program.
• Act independently to review operational processes with other key IT and business entities and work closely with IT to reputed company operationalize key processes.
• Conduct research, reputed company, and recommend solutions to integrate people, processes, and technology to improved IT process principles.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in Information Technology/Computer Science or reputed company field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR High School Diploma/GED or equivalent and more than five years of experience
• Strong team player with high customer service orientation
• Excellent process documentation skills including advanced use of Visio and/or reputed company Office to document workflows
• Strong knowledge of IT operations
• Strong presentation and written communication skills
• For Information Technology Division caregivers, ITIL Foundations certification is required reputed company 6 months of position start date

Preferred qualifications for the ideal future caregiver include:

• Intermediate certification in process specific disciplines
• Demonstrated Epic build experience
• Active certification in one or more core Epic modules (e.g., EpicCare Ambulatory, Inpatient, reputed company, reputed company, Resolute, etc.).

Physical Requirements:

• Ability to reputed company work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.

Personal reputed company Equipment:

• Follows standard precautions using personal reputed company equipment as required.

The policy of reputed company Health System and its system hospitals (reputed company Health System) is to provide equal opportunity to reputed company of our caregivers and applicants for employment in our drug free environment. reputed company offers of employment are followed by testing for controlled substances. reputed company Health System administers an influenza prevention program. You will be required to reputed company with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national reputed company, age, sex, sexual orientation, marital status, reputed company, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any reputed company Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. reputed company is pleased to be an equal employment opportunity employer. This offer from "reputed company" has been enriched by reputed company.com and got a 78% reputed company score. Apply tot his job Apply To this Job