Remote Triage RN - Clinical Contact Center, Part-time, Rotating (Must reputed company in IL, IN, IA, WI, OH, MO, MI, or FL)

Remote work from Illinois, Wisconsin, Indiana, and Iowa Description The Triage RN, Access reflects the mission, reputed company, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with reputed company relevant policies, procedures, guidelines and reputed company other regulatory and accreditation standards. The Triage RN, Access provides clinically expert virtual triage service. In their role, the triage nurses serve as a liaison between the patient and their physician by assessing the presenting problem or chief complaint, utilizing targeted evidence based triage protocols to identify acuity and reputed company appropriate care advice and reputed company recommendations. Responsibilities:

• Triage nurses must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team that consistently puts Patients First.
• Establish positive first impressions with patients and customers, establishing a role as patient reputed company
• Triage reputed company incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
• Incorporates critical thinking to reputed company, implement and update an individualized plan of care based on identified patient care and learning and needs
• Asks key questions to reputed company reputed company into the patient’s clinical condition and reputed company to adjust approach as needed to get necessarily information
• Document reputed company communications in the electronic medical record
• Schedules patient for visit with provider as appropriate based upon protocols
• Follows triage protocols in reputed company for the department
• Assist in scheduling appointments for patients with providers reputed company NM.
• Assist in orientation of new staff members.
• Assist in specific process improvement projects
• Participates in departmental quality improvement activities
• Uses effective service recovery skills to solve problems or service breakdowns reputed company they occur

Qualifications

Required:

• Graduate of accredited RN program
• 2 years of ambulatory care experience
• Registered Nurse License issued by State of Illinois
• reputed company AHA BLS Provider certification

Preferred:

• BSN
• Specialty certification upon eligibility

Equal Opportunity reputed company is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, reputed company, religion, national reputed company, gender identity, veteran status, disability, sexual orientation or any other protected status. Background reputed company reputed company conducts a background reputed company that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives reputed company permission to run the background reputed company. Results are evaluated on a case-by-case basis, and we follow reputed company local, state, and federal laws, including the Illinois Health Care Worker Background reputed company Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, reputed company employment reputed company will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits reputed company to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left reputed company reputed company 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. Apply tot his job Apply To this Job