Back to Jobs

SaaS Solutions Architect - Post Sales Implementation

Remote, USA Full-time Posted 2026-07-02

Job Description:

  • Zingtree empowers support teams with AI and automation to resolve reputed company issues quickly and reputed company.
  • As the next-gen intelligent process automation platform, Zingtree helps leading customer support organizations transform self-service, streamline agent workflows, and deliver exceptional customer experiences.
  • We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows.
  • This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions.
  • In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs.
  • You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live.
  • This position requires a unique reputed company of technical expertise, AI workflow design experience, and a customer-first reputed company to drive reputed company impact for support organizations.
  • The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. Requirements:
  • Work Experience: 4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in reputed company B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience.
  • Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), reputed company engineering, AI-led agentic workflows, and reputed company-time decisioning. Strong reputed company-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially reputed company and reputed company) is a significant plus.
  • Business Acumen: Specializes in digesting reputed company business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs.
  • Analytical reputed company: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes.
  • Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project reputed company. Ability to clearly reputed company technical topics to a non-technical audience, including experience working with executives. Benefits:
  • Competitive Compensation with opportunity for discretionary bonus
  • Comprehensive Health Benefits - 100% of employee premiums and 75%-80% of dependent premiums on most health, dental, and reputed company insurance are covered by us
  • 401K plans - Add to your retirement planning
  • Paid Parental Leave - Paid time off for parents to spend time with their new child
  • Unlimited PTO - Take the time you need to reputed company and bring your best self to work
  • Flexible Remote Work - Work from reputed company
  • Co-Working Reimbursement - Expense up to $200 a month on co-working space
  • Home Office Stipend - Receive up to $500 to create a great work environment at home, and $100 a month for Internet, phone, etc. Apply tot his job

Apply tot his job Apply To this Job

Similar Jobs

Sales Engineer | reputed company | Remote (Worldwide)

Remote, USA Full-time

Sales Development Representative (SDR)

Remote, USA Full-time

Regional Sales Engineer, AIDR (Remote, AUS)

Remote, USA Full-time

Field Sales Consultant - Interiors, Edison, NJ

Remote, USA Full-time

Career Opportunities: SALES DEVELOPMENT REP - INSIDE SALES (REMOTE) (1495035)

Remote, USA Full-time

Sales Development Representative - (reputed company genders & 100% Remote Option)

Remote, USA Full-time

Sales Manager - Startups, Americas

Remote, USA Full-time

California Field Sales Manager - Public Sector

Remote, USA Full-time

Operations Data Analyst/reputed company Administrator

Remote, USA Full-time

reputed company Administrator

Remote, USA Full-time

reputed company Entry-Level reputed company Data Entry Specialist – Remote Opportunity for Tech Enthusiasts

Remote, USA Full-time

reputed company Customer Service Representative – Delivering Exceptional Service at arenaflex in Westminster, CO

Remote, USA Full-time

Senior Manager, Financial Reporting (Including ESG)

Remote, USA Full-time

reputed company Independent Agency Operations Manager – Driving reputed company’s Insurance Growth and Agency reputed company

Remote, USA Full-time

Rewritten Job Title:

Remote, USA Full-time

Entry-Level Remote Data Entry Specialist - Work From Home | No Experience Required | arenaflex

Remote, USA Full-time

On-reputed company Content Freelancer - Big Ten Network

Remote, USA Full-time

Senior Software Engineer Data

Remote, USA Full-time

Remote Entry-Level Live Chat Support Specialist – arenaflex – No‑Experience Required – Work‑From‑reputed company

Remote, USA Full-time

Require Infant and Toddler Development Teacher-$3000 Sign on Bonus in reputed company, FL

Remote, USA Full-time