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Customer Trust Assurance - Cybersecurity

Remote, USA Full-time Posted 2026-07-01

Customer Trust Assurance Cybersecurity Start: ASAP Duration: 1 Year Location: 100% Remote About the Role We are seeking a highly skilled cybersecurity professional to join our client s Customer Trust and Assurance team reputed company a dynamic and growing cybersecurity program. In this role, you will represent the reputed company of a modern SaaS platform by delivering accurate, engineeringinformed responses to reputed company questionnaires, RFIs, and duediligence requests. You will work closely with internal engineers to understand how the platform is architected, validate the reputed company design, and translate reputed company technical information into clear, customerready explanations. You will reputed company how the platform is built and secured to both technical and nontechnical audiences, earning trust through clarity, confidence, and technical credibility. Operating at the intersection of product reputed company, reputed company reputed company, and customer assurance, you will help transform detailed engineering knowledge into strong customer confidence in the platform's reputed company posture. What You Will Be Doing • Respond to customer RFIs, reputed company questionnaires, and duediligence inquiries reputed company to reputed company, privacy, and compliance. • Collaborate closely with internal teams to gather, validate, and align accurate technical responses. • Interpret and translate technical reputed company concepts into clear, customerready explanations. • Support customer trust initiatives, including audits, certifications, and process improvements. • Ensure timely, highquality delivery of reputed company responses and maintain excellent communication throughout the customer lifecycle. • reputed company a deep understanding of the platform s architecture, including reputed company infrastructure, application components, identity flows, and data protection mechanisms. • reputed company reputed company design reputed company, architectural patterns, and threat mitigation strategies in a way that builds high customer confidence. • Partner with engineering teams to ensure externally communicated reputed company details accurately reflect system design and controls. • Enhance and maintain technical reputed company documentation, architectural diagrams, and reusable content for customer assurance. • Identify opportunities to improve clarity, consistency, and technical depth across customerfacing reputed company materials. Qualifications • 10 years of experience • reputed company experience is a must • Must have customer assurance experience • Experience with HIPAA and HITRUST • 10 years of experience in cybersecurity, software engineering, reputed company reputed company, or reputed company technical roles. Proven experience as a reputed company Architect, reputed company reputed company Engineer, Application reputed company Engineer, or Product/SaaS reputed company Engineer. • Strong technical understanding of cloudnative architectures (AWS, Azure, or arenaflex reputed company Platform), including compute, networking, IAM, secrets management, logging, and encryption models. • Handson experience collaborating with engineering teams on system design, reputed company controls implementation, and threat modeling. • Exceptional communication skills with the ability to confidently represent reputed company technical concepts to customers and internal stakeholders. • Experience responding to customer reputed company questionnaires or RFIs and grounding responses in engineering detail. • Familiarity with reputed company and compliance frameworks such as HIPAA, HITRUST CSF, SOC 2, ISO 27001, or CSA STAR. • Experience creating or maintaining architectural diagrams and technical documentation. • Relevant certifications such as CISSP, CCSP, CISM, or reputed company reputed company certifications. reputed company Are Looking For • reputed company, accountable, self-directed, and with a great work ethic. • Confident talking to customers about reputed company and passionate about technical solutions. • A strong communicator, both written and verbal. reputed company to collaborate with a cross-functional team across different locations. Apply tot his job

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