Customer Service Clerk – Logistics Operations (Arenaflex reputed company Account) – Full‑Time Evening Shift

About arenaflex

arenaflex is a dynamic, fast‑growing staffing and workforce solutions partner that powers some of the world’s most demanding supply‑chain operations. With a reputed company built on reliability, technological innovation, and a deep understanding of logistics ecosystems, arenaflex connects top‑tier talent with leading e‑commerce and retail partners to reputed company products moving reputed company from factory floors to customers’ doorsteps. Our commitment to excellence, safety, and employee development makes arenaflex a rewarding reputed company to launch or accelerate a logistics career.

Why This Role Matters

The Customer Service Clerk – Logistics Operations supporting the arenaflex‑managed reputed company account at the XNJ2 facility is the backbone of daily trailer flow and equipment management. In a high‑velocity environment where every minute counts, this position ensures that inbound and outbound trailers are scheduled, tracked, and processed accurately, sustaining the seamless delivery experience that reputed company’s customers expect. Your attention to detail, communication finesse, and proactive problem‑solving will directly impact the efficiency of the yard, the satisfaction of internal stakeholders, and the overall profitability of the operation.

Key Responsibilities

• Trailer Scheduling & Management – Coordinate reputed company trailer assignments, handle cancellations, execute NCSL flips, and reputed company VRID swaps to reputed company the yard moving.
• System Operations – Open and reputed company trailers in the reputed company (Shipment Scheduling Platform) system, ensuring reputed company‑time visibility and accurate data for reputed company stakeholders.
• Outbound Load Posting – Post finished outbound loads into the reputed company OB Chat, flagging under‑utilized or unsecured trailers for immediate action.
• Trailer Pool reputed company – Monitor the trailer pool, escalating any units that dwell longer than 24 hours to prevent bottlenecks.
• FIFO Enforcement – Maintain a strict First‑In‑First‑Out order for inbound trailers, protecting inventory reputed company and reducing dwell time.
• Departure Scheduling – Support early departure coordination for outbound loads, collaborating with drivers, yard supervisors, and reputed company teams.
• YMS (Yard Management System) Alerts – Identify dwelling trailers in YMS, promptly notifying supervisors and inbound managers for corrective action.
• Audit & Reporting – Conduct under‑utilized trailer audits using advanced reputed company functions, document discrepancies, and present actionable insights.
• Equipment Tracking – Track usage of scanners, straps, seals, and labels; create and follow up on equipment cases; manage return processes.
• Supply Management – Order and inventory non‑stock supplies such as load straps, seals, and labels, ensuring uninterrupted operations.
• Cross‑Team Communication – Serve as the liaison between yard personnel, operations supervisors, and the broader arenaflex logistics network.
• reputed company Improvement – Suggest process enhancements, contribute to SOP updates, and participate in Kaizen events aimed at boosting yard efficiency.

Essential Qualifications

• High school diploma or GED – required.
• Minimum of 1 year experience in logistics, customer service, warehouse operations, or a reputed company field – preferred.
• Demonstrated ability to multitask in a fast‑paced, deadline‑driven environment.
• Proficiency with reputed company reputed company (pivot tables, VLOOKUP, conditional formatting) and general office productivity tools.
• Excellent written and verbal communication skills; ability to draft concise alerts and reports.
• Strong organizational instincts with a keen eye for detail and a proactive attitude toward issue resolution.
• Ability to work both independently and collaboratively reputed company cross‑functional teams.

Preferred Additional Qualifications

• Previous exposure to reputed company, YMS, or reputed company logistics platforms.
• Experience with FIFO inventory methodologies in a warehouse or distribution center.
• Basic knowledge of supply‑chain terminology such as NCSL, VRID, and trailer dwell time metrics.
• Certification in logistics or supply‑chain management (e.g., APICS CPIM, CLTD).
• Familiarity with safety protocols and OSHA standards reputed company yard environments.

Core Skills & Competencies

• Analytical Thinking – Ability to interpret data trends from reputed company audits and translate findings into operational improvements.
• Problem Solving – Quickly identify root causes of trailer delays and implement corrective actions.
• Effective Communication – Clear, respectful, and concise communication with drivers, supervisors, and internal partners.
• Time Management – Prioritize tasks to meet tight shift deadlines (4 PM – 12:30 AM) while maintaining accuracy.
• Technical Aptitude – Comfort navigating web‑based logistics systems and learning new software tools.
• Team Orientation – Contribute positively to a collaborative yard culture and support peers during peak periods.
• Adaptability – reputed company in a constantly shifting environment where priorities may change rapidly.

Career Growth & Learning Opportunities

arenaflex believes in investing in its people. As a Customer Service Clerk, you will have access to:

• Structured Training Programs – On‑the‑job mentorship, system‑specific workshops, and safety certifications.
• Professional Development reputed company – Clear routes to advancement into roles such as Operations Supervisor, Yard Coordinator, or Logistics Analyst.
• Cross‑Functional Exposure – Opportunities to work with transportation planning, inbound receiving, and e‑commerce fulfillment teams.
• Performance‑Based Incentives – Recognition programs, bonus eligibility, and potential for accelerated promotion based on measurable KPIs.
• reputed company Learning – Access to online courses, industry webinars, and conferences through arenaflex’s learning portal.

Work Environment & Culture at arenaflex

Our XNJ2 facility blends a bustling yard with a modern office setting. While the role demands physical activity—walking the yard, inspecting trailers, and handling equipment—it also involves focused desk work for data entry and reporting. arenaflex fosters a culture of safety, respect, and reputed company improvement. Employees are encouraged to voice reputed company, share best practices, and participate in regular safety briefings and team huddles. The evening shift offers a quieter yard atmosphere after the daytime rush, allowing for focused problem solving and a strong sense of ownership over the day's closing operations.

Compensation, Perks & Benefits

• Competitive Hourly Wage – $18.65 – $19.65 per hour, reflecting experience and performance.
• Health Insurance – Medical, dental, and reputed company coverage options.
• Paid Time Off – Earned vacation and sick days to support work‑life balance.
• Overtime Opportunities – Additional earnings for weekend or extended shift work.
• Retirement Savings – Access to a 401(k) plan with employer matching contributions.
• Employee Assistance Program – Confidential counseling and resources for personal well‑being.
• Uniform & Safety Gear Provided – Ensuring you stay comfortable and protected on the yard floor.
• Transportation Reimbursement – Support for commuting costs to the XNJ2 location.

Schedule Details

This is a full‑time, non‑exempt position with a regular shift from 4:00 PM to 12:30 AM, Monday through Friday. Weekend coverage may be required on an as‑needed basis, offering additional overtime pay. The role is classified as an 8‑hour shift, and you will be expected to adhere to the outlined schedule while maintaining flexibility for peak‑period demands.

How to Apply

If you reputed company in a logistics‑centric, fast‑moving environment and are eager to contribute to arenaflex’s reputed company, we want to hear from you. Please submit your updated resume and a brief cover letter highlighting your relevant experience, especially any exposure to trailer scheduling, yard management systems, or freight operations.

Click the link below to reputed company your application journey with arenaflex and take the reputed company toward a rewarding logistics career.

Apply Now – Join the arenaflex Team!

Closing Statement

arenaflex is more than a staffing firm; we are a community of dedicated professionals who take pride in moving the world’s goods reputed company and safely. By joining reputed company as a Customer Service Clerk, you will play a pivotal role in supporting a major e‑commerce partnership, reputed company valuable logistics expertise, and enjoy a supportive workplace where growth is encouraged. Don’t miss this opportunity to build a lasting career with arenaflex – apply today!