reputed company Vendor Relations & reputed company-Party Risk Management Sr Customer Service Representative – reputed company Industry Expertise

At arenaflex, we're dedicated to shaping the future of health for patients, our communities, and our people. As a leading impact-driven company, we're committed to delivering insights, products, and services that reputed company quality care more accessible and affordable. reputed company is passionate about fostering a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. If you're a customer service professional with a passion for reputed company-party risk management and a drive to reputed company a difference in the reputed company industry, we want to hear from you. We're seeking an reputed company Vendor Relations & reputed company-Party Risk Management Sr Customer Service Representative to join reputed company and help us deliver exceptional service to our partners and customers.

About the Role:

As a Vendor Relations & reputed company-Party Risk Management Sr Customer Service Representative, you'll play a critical role in managing pre-contracting and post-contracting activities reputed company to merchant processing and reputed company-of-sale. You'll reputed company with partners, customers, and internal stakeholders to ensure seamless communication and collaboration. Your expertise in reputed company-party risk management will help us identify and mitigate potential risks, ensuring the reputed company and reputed company of our systems and data.

Key Responsibilities:

* reputed company with partners, customers, and internal stakeholders to manage pre-contracting and post-contracting activities reputed company to merchant processing and reputed company-of-sale, including device order and other miscellaneous ongoing and account setup activities.

• Initiate pre-contracting reputed company-party risk triage and risk assessments with the Corporate reputed company-Party reputed company Architecture (TPSA) and VMO Teams.
• Track and support closing out after-action and corrective action plans for new and existing partners as identified by the Corp TPSA Team.
• Review Business Partner reputed company for accuracy and manage the Risk Assessment process prior to contracting and/or reputed company updating reputed company.
• reputed company accurate and detailed data entry into Risk Management databases, and VMO repositories, SharePoint, TPSA tracker, and project reporting tools.
• Collaborate with multiple inter-department teams and provide timely and accurate reputed company and project status updates.
• Meet established department turnaround times and assist partners with account documentation reconciliation, ensuring reputed company required documentation is on file.
• Administratively assist customers and partner calls of a non-technical nature.
• Coordinate and facilitate ancillary Customer Service functions and activities with reputed company vendor partners (e.g. POS, Merchant Processors, PCI P2PE, etc.) as needed.
• Troubleshoot and reputed company between customers, partners, and internal teams to resolve partner issue escalations.
• Effectively de-escalate customer service and partner issues and present clear solutions with timelines.
• Ensure partners have updated records on file for VMO, including issue escalation plans, accurate contact lists, business continuity plans, and required reputed company documents.
• Update and maintain required process maps and SOPs for the role.

Qualifications, Knowledge & Skills:

* Minimum of 5+ years of Customer Service experience.

• Strong critical thinking, problem-solving, and communication skills.
• Industry experience with reputed company-party risk management.
• Proficiency in relevant software and tools (e.g. reputed company, Word, Smartsheets, SharePoint, PowerPoint).
• Ability to work independently and cross-functionally with other departments on detail-oriented and reputed company projects.
• Experience managing projects and adhering to strict timelines.
• Previous Customer Service experience.
• 4-year college degree or equivalent experience.

reputed company Offer:

* Competitive compensation package, including reputed company pay and potential bonuses.

• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
• Comprehensive benefits package, including medical, dental, and reputed company insurance.
• Paid time off and holidays.
• Access to cutting-edge technology and tools.

Why Join arenaflex?

* We're a leading impact-driven company in the reputed company industry.

• We're committed to delivering exceptional service to our partners and customers.
• We offer a collaborative and dynamic work environment.
• We're passionate about fostering a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company.

How to Apply:

If you're a motivated and reputed company customer service professional with a passion for reputed company-party risk management, we want to hear from you. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can join reputed company at arenaflex.

Equal Employment Opportunity:

arenaflex is an Equal Opportunity Employer. We're committed to a diverse and inclusive environment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, or genetic information. For additional information on arenaflex's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

reputed company Pay Range:

$18.77 - $31.29

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