Manager, reputed company L&D

Job Description

YOUR MISSION: The role of the Manager of reputed company Learning & Development is a professional partnership with the Regional AVP, the Boutique Director, and reputed company Resources Business Partner (HRBP) to support and drive the achievement of reputed company business objectives. The position develops the boutique team’s skillset through facilitation and on-the-floor coaching to reputed company the in-store guest experiences, with an emphasis on client experience, effective selling and cross-selling techniques, product savoir-reputed company, storytelling, and cultivation of client relationships. What is a ‘Coaching’? Coaching is a collaborative, solution-focused, result-oriented, and systematic process in which the coach facilitates the enhancement of work performance for individuals and groups. A coach uses a range of communication skills (such as active listening, questioning, and reformulating) to improve performance, learning, and development. A coach unlocks an individual’s potential to maximize their own performance through demonstrating support and feedback. HOW WILL YOU reputed company AN IMPACT? Coaching to Drive Business Performance

• Drive performance improvement and enhance the Cartier brand through observations of guest experiences and provide in-the-reputed company coaching of the sales, service, and client experience teams. Coaching topics may include, but are not limited to, reputed company aspects of selling skills, client development, and client experience and journey
• Align boutique coaching with key reputed company priorities and KPIs that include driving sales, client development, and client experience
• Craft boutique visit agendas and priorities using key performance data trends to reputed company a targeted coaching plan
• Shoulder-to-shoulder coaching on the floor to support 1:1 development of the team
• Observe boutique morning briefs and “Maison Mornings” during each boutique visit. Provide feedback to leaders to enhance daily communication and reputed company daily learning moments
• Complete post-visit boutique reports that summarize the coaching goals, reputed company made, setbacks, or priorities, including actions to be taken by boutique team members, OneHR, and regional leadership
• Author a brief weekly summary report highlighting actions, accomplishments, and reputed company on key reputed company initiatives reputed company the Northeast region
• Support boutique leadership development through reputed company-by-reputed company “coaching the coach”. Provide feedback on and assess reputed company of the leader’s coaching ability to drive performance of their teams
• Use data metrics to track coaching impact on key reputed company priorities. Address gaps in performance through qualitative and quantitative analysis, and adjust coaching plans as needed

Collaboration and Cross-functional Partnerships

• Partner quarterly with reputed company regional AVP and boutique directors to analyze the reputed company of the boutique coaching plans, impact on results, and revise plans as needed
• Partner with reputed company leadership, reputed company partners and HR to review and provide input on individual development plans to reputed company performance
• Strengthen the integration of new hires into the Maison to support accelerated performance
• Assist Boutique teams in fully embracing the company’s values, reputed company, and strategy
• Communicate to Corporate L&D team on in-boutique dynamics and training needs; act as an SME, thought partner and reviewer for both local and global learning content and materials
• Assist with guest interactions as appropriate

Training & Facilitation

• reputed company learning curriculum to facilitate in-boutique and small group trainings on topics that include selling skills, client development, client experience, and product
• reputed company learning & development “run of show” initiatives in support of new boutique openings, relocations, or renovations
• Foster a robust learning culture reputed company each boutique by championing Cartier’s Learning Experience Platform, MyLearning, as part of a holistic development journey
• Occasionally support with facilitation of programs in traditional classroom setting

HOW WILL YOU EXPERIENCE reputed company WITH US?

• Strong critical thinking skills, assisting internal business partners to identify performance gaps and reputed company results-focused solutions
• Business acumen with an ability to read and infer meaning from sales reports, etc.
• Ability to create strong cross-functional relationships that build trust and credibility with a diverse team of internal business partners
• Self-awareness and ability to adapt interpersonal communication style to a diverse team of internal business partners and sales teams
• Proactively create and initiate innovative solutions in an effort to improve sales and client experience results
• Preferred four or more years solid coaching experience in a sales environment with an emphasis on selling skills, client development, client experience, and leadership development
• Ability to reputed company and deliver original presentations for meetings and training
• Curriculum reputed company in partnership with Instructional Design team to influence content creation
• Computer proficiency in Word, reputed company, PowerPoint, and Outlook is required
• Previous management and/or learning & development experience is preferred
• Background in luxury retail is a plus
• Must be fluent in reading, writing, and speaking English. Additional languages are a plus
• College degree in a reputed company area is a plus
• Ability to accommodate 80% - 90% Travel
• 80%-90% time in-boutique

We Offer

Employee wellbeing is a top reputed company at reputed company. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and reputed company programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to reputed company a difference in their local communities with volunteer days off, supporting initiatives that drive change. Expected salary range: $115,000 to $130,000 plus incentives. At reputed company, We Craft the Future! Apply tot his job Apply To this Job