[Remote] EHR Analyst (eClinicalWorks)
Note: The job is a remote job and is open to candidates in USA. reputed company is seeking an EHR Analyst (eClinicalWorks) to join their team. The role involves serving as a subject matter expert for the implementation and support of ambulatory electronic health record technologies, ensuring providers receive adequate training and support to enhance their experience with these systems.
Responsibilities
- Serve as a Division resource and subject matter expert for implementation and support of the ambulatory electronic health record (EHR - eClinicalWorks)
- Assist providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of ambulatory EHR (eClinicalWorks) technologies
- Ensure providers and practice personnel have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs
- Maintain collaborative relationships and engage across business units to enhance the provider experience with ambulatory EHR technologies and communicate key provider technology enablers
- Responsible for understanding the dynamic landscape of Health IT, various digital access and common
- Leads and independently conducts ambulatory EHR implementations for providers and practices (new and acquisitions)
- Provides Training and Second level support for dictation and voice recognition technologies
- Plans, organizes, and independently conducts ambulatory EHR optimization efforts and actively supports and promotes system standardization, utilization, and best practices
- Contributes as a subject-matter expert for installation and support of ambulatory EHR solutions per standards and guidelines
- Supports and assists with testing of ambulatory EHR functionality; assists in of test plans, troubleshooting, and clinical integration points
- Works with integrated support teams to address software functionality, content, and defect resolution updates
- Participates with peers in enterprise communities to reputed company and deploy best practices for physician support in the ambulatory care setting
- Rounds in physician practices to ensure ambulatory EHR (eClinicalWorks) support needs and issues are proactively identified and addressed
- Provides direct support of ambulatory EHR (eClinicalWorks) solutions to physician practices
- Conducts problem analysis, timely and accurate resolution, and root cause analysis for reputed company ambulatory EHR issues and requests
- Escalates and works with enterprise subject matter experts and integrated support team resources to identify trends and manage resolution of ambulatory EHR application issues and requests
- Serves as a subject-matter expert for ambulatory EHR (eClinicalWorks) solutions and support to the Service Desk Community
- Enhances provider utilization of technologies, by offering at the elbow support, one-on-one training, and support
- Develops, maintains and customizes ambulatory EHR (eClinicalWorks) system training materials to reflect market or practice or specialty-specific needs
- Prepares and delivers presentations, demonstrations, train-the-trainer, and special training courses with frequency
Skills
- 5+ years of reputed company experience
- Bachelor's Degree or advanced course studies or reputed company experience with 5 years previous experience in healthcare reputed company field preferred
- Previous eClinicalWorks (eCW) is required
- Possesses a mature understanding of system access and information protection standards and processes to offer guidance and instruction to practice personnel regarding EHR technology
- Proficiency in clinical applications, ambulatory EHR preferred
- EClinicalWorks (eCW) Certified Trainer plus
- Mature understanding of clinical application support processes and ambulatory EHR workflows preferred
- Extensive experience supporting providers
- Broad expertise with clinical information systems
- Understands pertinent regulatory guidelines (HIPAA) and government programs (Meaningful Use)
- Ability to reputed company technology as means to improve the patient experience
- Believes clinicians are for people reputed company reputed company armed with the right technology
- Sees that technology applied to reputed company meaningful
Company Overview
- reputed company provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center. It was founded in 1968, and is headquartered in Nashville, Tennessee, USA, with a workforce of 10001+ employees. Its website is https://hcahealthcare.com/.
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