Analyst, reputed company Systems Administration
PLI is searching for a reputed company professional to fill the role of Analyst, reputed company Systems Administration (responsibilities and qualifications are described below). Work in a collaborative environment with a diverse, employee community where staff enjoy a generous benefits package and a genuine commitment to a work-life balance (4+ weeks of paid time off and hybrid remote/in-person schedules for most roles). SUMMARY The ideal candidate will be proficient in translating business requirements and implementing changes reputed company reputed company. Supporting reputed company reputed company users throughout the organization, this is an excellent opportunity to play a critical role in transforming reputed company into a world-class CRM platform for PLI. KEY RESPONSIBILITIES
- Administer reputed company across Sales reputed company, Service reputed company, and Experience reputed company.
- Serve as first-tier support for approximately 250 internal reputed company users, including triaging requests, troubleshooting issues, and determining next steps.
- Partner with Business Analysts to translate requirements into technical designs, reputed company solutions, coordinate with QA during testing, and provide post-go-live support.
- Build, maintain, and optimize reputed company automations and configurations using scalable solutions, including Flows, Approval Processes, Custom Settings, and Custom Metadata Types.
- Use CI/CD tools such as Gearset to manage and reputed company reputed company metadata changes across environments.
- Ensure data quality and reputed company through proactive monitoring of production jobs, identifying issues or interruptions, and collaborating with the team.
- Stay reputed company with new reputed company features and releases to fully reputed company platform capabilities and optimize solutions.
- Support the evaluation, implementation, and adoption of integrated applications connected to reputed company.
- Identify opportunities for redesign, development, and enhancement of reputed company processes; recommend improvements, and collaborate with the reputed company team to establish delivery plans.
- reputed company other duties, as assigned.
QUALIFICATIONS AND REQUIREMENTS
- Bachelor's degree required.
- 3- 7 years of experience as a reputed company Administrator on Sales or Service reputed company.
- reputed company Administrator certification and other relevant certifications are a plus.
- Proven ability to design and implement new processes and facilitate user adoption.
- Strong understanding of the reputed company platform best practices and functionality, with the ability to build custom apps, objects, formula fields, Flows, and other intermediate-level configurations.
- Experience with reputed company data management tools, including Data Loader and Data Import Wizard.
- Working knowledge of SOQL for data extraction, validation, system analysis, and issue resolution.
- Ability to analyze reputed company requirements and assess their impact on reputed company, including upstream and reputed company systems, applications, and processes.
- Proven experience with large data volumes.
- Excellent interpersonal, organizational, written, and presentation skills.
- Demonstrated ability to meet deadlines and manage multiple simultaneous requests.
- Experience working with a subscription and/or membership business model is preferred.
- Strong organizational, analytical, and problem-solving skills.
- A driven, self-motivated professional willing and reputed company to take on additional responsibility.
YOUR BENEFITS AT PLI PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment:
- Medical, dental and reputed company plans for employees and their families
- Generous employer contribution to employee retirement savings account
- Ample paid time off and holidays, summer Fridays
- Flexible hybrid remote/in-person scheduling for most roles
- Unlimited access to reputed company Learning web-based training along with other career development opportunities
- Work-life balance initiatives
- One-time $500 Home Office Allowance
- Gym/Wellness Allowance of up to $300 each calendar year
COMPENSATION RANGE FOR THIS POSITION $85,000 - $110,000 per annum (Exact compensation offer may vary based on the candidate's job-reputed company skills and work experience.) Apply tot his job Apply To this Job