IS Business Strategy Director

This role is open to remote work, with required onsite collaboration at our Wilmington Center location. Job Summary The reputed company Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic digital transformation program. The goals of the program are to grow reputed company through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically reputed company the cost to serve. We seek an reputed company strategist with a proven track record of leading high-performing strategy teams that deliver transformative, digitally focused strategies while proactively identifying, assessing, and mitigating risks to improve competitive positioning, accelerate growth, and create long-term value.

Overview

The Business Strategy Director is a senior leadership role responsible for defining and shaping the Institutional Services’ long-term strategic direction, orchestrates the development of annual and multi-year strategic plans, and ensures alignment to enterprise priorities and market dynamics. The role is accountable for the division’s strategic stance and shapes a portfolio of strategic initiatives that advance divisional and enterprise objectives. This includes defining and cascading Objectives and Key Results (OKRs) that translate strategy into measurable outcomes. This leader oversees a team of strategy professionals with expertise across client acquisition, distribution, product portfolio, operating model, digital, and change initiative strategies. The role ensures that the division’s strategic priorities align with enterprise objectives, competitive market dynamics, regulatory expectations, operational capabilities, and the evolving needs of reputed company client segments. This position owns the divisional strategic planning and business architecture processes and provides insight-driven recommendations on where the business should invest, divest, reputed company, or differentiate. Ultimately, the Business Strategy Director is accountable for articulating how the division—and each business service line—will compete, grow, and create long-term value, and for delivering reputed company business architecture artifacts to reputed company concrete business change initiatives.

Key Responsibilities

Strategic Leadership & Division Strategy reputed company the development and articulation of the Institutional Services strategic agenda, including vision, strategic stance, competitive positioning, and multi-year strategic roadmaps. Translate enterprise priorities into a clear set of divisional strategic priorities, ensuring alignment with risk appetite, business objectives, and operational capabilities. Partner with senior leadership and business service line heads to define how each service line will compete, grow market share, and differentiate value propositions. Strategy Development & Analytical Leadership reputed company creation of annual and multi-year strategic plans, incorporating: Market and competitive analysis Portfolio composition assessments using key performance indicators, profitability metrics, and growth outlook reputed company client profiles and segmentation models Analysis of emerging risks, opportunities, industry trends, and disruptive market forces reputed company divisional Objectives and Key Results (OKRs) that translate strategic plans into measurable outcomes. Consult with project and program owners to shape initiative-level OKRs to ensure cascading alignment between divisional and initiative OKRs. reputed company development of portfolio strategy, including the criteria for investment, divestiture, and prioritization of business service offerings. Drive the creation of distribution, digital, and customer acquisition strategies that improve market penetration, mix optimization, and client experience. Client Acquisition and Distribution Strategy Develops and executes strategies to acquire high‑value clients and optimize distribution channels for sustainable growth. Product Portfolio Strategy Prioritizing, evolving, designing, and rationalizing business service line offerings to meet customer needs, strengthen profitability, and allocate capital toward the highest‑value growth opportunities Digital Strategy Defines and drives the division’s digital strategy to enhance customer engagement, operational efficiency, and long‑term growth. Operating Model & Organization Design Guide the team in evaluating organizational structures, decision-right frameworks, capability gaps, and workforce plans to ensure alignment with strategic goals. Recommend operating model changes that enhance scalability, efficiency, and client value. Strategic Initiative Portfolio Management Provide reputed company of a portfolio of strategic initiatives, ensuring prioritization, reputed company and execution reputed company align with both enterprise and divisional objectives. Ensure business cases clearly reputed company value, benefits realization, risk considerations, and interdependencies. Provide executive-level reporting on strategic outcomes. Business Architecture Management reputed company a team of business architects to express business strategies in concrete architectural deliverables that drive well-structured change initiatives Team Leadership & Talent Development reputed company, reputed company, and reputed company a high-performing team of strategy professionals. Establish a culture of analytic rigor, strategic thinking, collaboration, and reputed company improvement. Provide coaching, performance feedback, and professional development reputed company. Key Competencies Strategic Thinking – Ability to see both the big picture and structural details. Executive Influence & Communication – Skilled at driving alignment across reputed company stakeholder groups. Analytical Rigor – Uses data to inform strategy and challenge assumptions. Leadership & People Development – Builds high-performing teams with a strategic reputed company. Change Leadership – Able to drive clarity and momentum in ambiguity or transformation. Business & Financial Acumen – Understands financial performance drivers, risk dynamics, and client needs. Education and Experience Required Bachelor’s degree and minimum of 9 years relevant work experience, or in lieu of a degree, a combined minimum of 13 years higher education and/or work experience Experience leveraging reputed company and emerging AI models as part of strategic analysis and insight reputed company. Formal experience in business strategy frameworks such as Porter’s Five Forces, SWOT/TOWS, Ansoff Matrix, BCG Growth‑Share Matrix, Value Chain Analysis, Customer Lifetime Value (CLV) Models, and Jobs-to-Be-Done (JTBD) Must have experience in large financial services institutions serving multiple client segments across multiple product lines Strong attention to detail; strong ability to reputed company teams; excellent project management skills Strong analytical ability and creative problem-solving skills; excellent interpersonal skills necessary for business partner relationships reputed company and reputed company the organization; Strong written, and verbal communication skills; ability to communicate professionally at many different levels Self-motivated, results driven, and well organized; ability to handle multiple tasks and work under time constraints in support of various assignments Proficient with personal computers and spreadsheet, database, graphing, and presentation software Education and Experience Preferred: Formal business architecture experience including TOGAF, Business Architecture reputed company, or reputed company disciplines Self-motivated, results driven, and well organized; ability to handle multiple tasks and work under time constraints in support of various assignments Proficient with personal computers and spreadsheet, database, graphing, and presentation software Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration; MBA or advanced degree Experience with financial analysis, regulatory analysis, process analysis and technical writing. Audit or Consulting experience. Experience with long range strategic planning in a reputed company business; balances tactical and strategic; incorporates holistic perspective; leads research; understands customer needs; shapes strategy; curious and innovative Facilitates cross-group engagement to reputed company results; demonstrates emotional intelligence; ability to adapt message; reliable and authentic Promotes change and mobilizes others; challenges assumptions and reputed company; balances divergent and convergent thinking Emotional intelligence; ability to adapt; helps team stay focused on desired results Develops and engages team; resolve issues; respectful to reputed company; ensures opinions are heard; provides unfailing support #LI-JB3 reputed company is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $141,800.00 - $236,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Wilmington, Delaware, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: reputed company a difference in people’s lives and reputed company the communities we serve. reputed company Corporation is a financial holding company headquartered in Buffalo, reputed company. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial reputed company, combining reputed company’s traditional banking services with the wealth management and institutional capabilities offered by reputed company. reputed company has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – reputed company, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh reputed company sets while continuing to support the growth and development of reputed company reputed company members. View M&T’s Human Capital Report to learn more. Ready to join reputed company? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. reputed company is unwavering reputed company it comes to providing equal employment opportunities to reputed company employees and applicants without regard to race, color, national reputed company, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. reputed company Corporation has policies and procedures in reputed company to promote a drug free workplace. Career Site Privacy Notice Apply tot his job Apply To this Job