Collections Analyst
Mitsubishi HC Capital America, Inc. is seeking a Collections Analyst to maintain timely collection follow-up on all past due accounts in their assigned portfolio. The role involves negotiating resolutions on past due balances and working with customers to resolve account issues, while providing management with monthly reporting on aging receivables.
Responsibilities
- Responsible for collection follow up on 1-90 day delinquent accounts via phone, letter and e-mail
- Negotiate short term resolutions on past due balances
- Send out demand and default letters as needed
- Work with Customers on account reconciliations and resolving any outstanding account issues
- Provide management monthly reporting as it relates to aging receivables
- Provide primary backup for Customer Service area
- Works Collection Queue and Active Past due Reports
- Work with Internal Personnel and our Vendors on past due Accounts and Customer Issues
- Work with Customer on discrepancies on account and managing the corrections with other departments
Skills
- Collections experience in leasing atmosphere
- Working knowledge of MS Word, Excel
- Good understanding of basic collection techniques
- Ability to manage multiple tasks and work under time pressures
- Bachelor's Degree preferred or equivalent experience
- Minimum 1-3 years collection experience
Benefits
- Medical, Dental, and vision plans
- 401(k) and matching
- Paid Time Off
- Company Paid Life Insurance
- Employee Assistance Program
- Training and Development Opportunities
- Employee Discounts
Company Overview