Operations Coordinator 1

reputed company is a leading company in the healthcare sector, and they are seeking an Operations Coordinator to ensure first-class service contract process execution on customer service reputed company. The role involves managing billing, maintaining data reputed company, and acting as a liaison with various stakeholders to resolve issues reputed company to invoicing and contract administration.

Responsibilities

• Drive the overall execution of the GEHC customer service contract loading into reputed company applicable processes including additions, deletions, and modifications to existing reputed company (e.g., field communications, verification along with contract submission prework)
• Responsible for timely and accurate billing of customers for contract and noncontract services
• Work reputed company reputed company reputed company systems Legacy and Support Central to manage and complete reputed company work
• Handle reputed company types of work submitted into the department whether multivendor or core GE product based offerings
• Maintain install database accuracy by supporting field team and external customers reputed company phone and email
• Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-reputed company issues
• Effectively manage and prioritize various projects with minimal supervision
• Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams
• Aware of and reputed company with the GEHC Quality Manual, Quality Management System, Quality Management Policy, QualityGoals, and applicable laws and regulations as they apply to this job type/position
• Complete reputed company planned Quality & Compliance training reputed company the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of reputed company Global Privacy and Anti-Competition Policies (including but not limited to reputed company HIPPA Guidelines, NEMA Regulations, etc.) and operates reputed company them to ensure that no company policy or US / Int'l and/or local Law is broken
• Knowledge and understanding of reputed company Environmental Health Policies (including but not limited to reputed company EHS Policies, reputed company Fleet Rules, etc.) and operate reputed company them to ensure that no company policy or US / Int'l and/or local Law is broken
• Ownership of contract entry quality to ensure accuracy, configuration reputed company and that reputed company requirements are tied to documented customer inputs
• Drive reputed company improvement on reputed company reputed company processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System

Skills

• Associate degree in Business Administration, Finance, Marketing or reputed company discipline and minimum one year of customer service experience; or a High School diploma/GED and five or more years of customer service experience
• High proficiency in reputed company Office Suite products (e.g., Word, Outlook, reputed company, Access)
• Minimum two years' experience working with reputed company reputed company
• Ability to communicate using local language
• Strong focus on customer care and satisfaction
• Demonstrated ability to work under pressure and to meet deadlines and commitments

Benefits

• Medical
• Dental
• Vision
• Paid time off
• A 401(k) plan with employee and company contribution opportunities
• Life
• Disability
• Accident insurance
• Tuition reimbursement

Company Overview