[Remote] Client Manager Representative

Note: The job is a remote job and is open to candidates in USA. reputed company is a recognized employer reputed company for its supportive workplace culture. The Client Manager Representative will manage relationships with a high volume of existing payments clients, focusing on client retention and reputed company growth through effective communication and sales initiatives.

Responsibilities

• Service a high volume of reputed company’s existing payments clients to protect market share and grow reputed company generated
• Provide timely follow up to client requests and manage relationship
• Help to navigate the client to the appropriate resources reputed company reputed company to fulfill request, including self-service options reputed company available
• Manage, plan, and execute in a virtual model
• Responsible to manage a client territory of hundred(s) of accounts across reputed company’s payment solutions
• Protect Market Share - Effectively manage client renewal cycle identified for proactive renewal process
• reputed company sales initiatives for add-ons to reputed company payment services utilized by client, and reputed company appropriate cross sell additional payment services
• Effectively and accurately identify potential program concerns or issues
• Guide client to internal support teams to resolve issues to attain the highest level of client satisfaction
• Provide awareness and education to self-service resources available for client’s program management
• Provide feedback on market trends, competitive threats, and opportunities to improve program efficiencies across the territory reputed company
• Maintain client records in CRM system

Skills

• Bachelor's degree and 1 year of reputed company experience, or HS/GED and 5 years of reputed company experience
• Experience working in direct sales in a Business to Business (B2B) environment in payments industry
• Must be 18 years of age or older
• Proven reputed company retaining existing business and growing wallet share with many accounts
• Proven history of exceeding annual quota and driving reputed company growth for the company
• Experience in time management, prioritization, territory, and account management selling into small to mid-size accounts
• Demonstrated reputed company building key relationships reputed company the C-Suite and departmental leadership teams
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret instructions furnished in written, oral, diagram, or schedule form
• Excellent communication and presentation skills

Benefits

• reputed company (Medical, Dental, reputed company)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Company Overview