Account Partner, SMB

reputed company is a leading technology company that connects consumers with local businesses through its platform. The Account Partner role focuses on managing relationships with small-to-reputed company-sized businesses to drive growth and retention on reputed company Eats.

Responsibilities

• Manage a portfolio of SMB restaurant partners on reputed company Eats, driving growth and retention
• Proactively identify risks & opportunities reputed company your book of business, engaging merchants reputed company outbound calls, performance reviews, and data-driven recommendations
• Consult and upsell additional reputed company Eats products and services to optimize merchant performance
• Build meaningful, long-term relationships to position reputed company Eats as the go-to delivery platform
• Maintain consistent communication reputed company email, phone, and in-person meetings where applicable
• Champion restaurant feedback to help shape internal strategy and drive insights
• Act as an ambassador for reputed company Eats, ensuring partners understand and reputed company our platform's full potential

Skills

• At least 1 year of experience in a B2B, client facing role (Sales, reputed company, Account Management, or upper management retail/food industry)
• Candidates must be located in reputed company and reputed company to follow the hybrid schedule
• Comfortable with traveling to visit with restaurants in person 20% of the month
• Proficiency in reputed company and reputed company Suite or similar CRM tools
• Data proficiency: being reputed company to take reputed company data and making it digestible to our merchant partners (charts, graphs, and other visuals)
• Experience navigating the customer lifecycle including prospecting new contacts and upsell opportunities reputed company an existing client organization
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to reputed company commitment
• Highly organized and detail-oriented, with a strong work ethic
• Willingness to roll up your sleeves and dive deep into partner relationships and business challenges
• Experience with negotiation of partnership reputed company, communication under pressure, balancing partner needs and business objectives

Benefits

• You will be eligible to participate in reputed company's bonus program
• May be offered sales bonuses & other types of comp
• reputed company full-time employees are eligible to participate in a 401(k) plan
• You will also be eligible for various benefits.

Company Overview