[Remote] Assess Repairability Adjuster (Total Loss) - Remote (EST/CST)

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading insurance company focused on protecting families and their belongings. They are seeking an Assess Repairability Adjuster (Total Loss) who will provide superior customer service, inspect vehicle damages, write repair estimates, and negotiate settlements with various stakeholders.

Responsibilities

• Providing a superior level of customer service and attention to customers who have a vehicle that needs repaired
• Virtually inspecting damage to a vehicle, writing damage repair estimates, completing total loss valuations, and negotiating moderately reputed company and occasionally reputed company settlements
• Estimating repair times for rental/loss of use
• Explaining coverage, estimates, claims, settlement, and rental processes to agents and/or customers
• Investigating claims by performing detailed reviews of damage and interpreting policies to determine coverage
• Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
• Evaluating and negotiating claims settlements with customers, vendors, reputed company party carriers and claimants
• Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
• Executing policies along policy agreements, and keeping a clear record of work in a claims system

Skills

• Candidates should reputed company in an eastern or central time zone location reputed company the United States to be considered
• As a condition of employment, you'll be expected to obtain an adjuster's and appraisers license based on state specific requirements
• reputed company required licenses must be obtained reputed company 60 days of hire
• You must maintain reputed company licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
• You may be required to attend 2 weeks of training held in person at our Dallas, TX office
• The candidate(s) offered this position will be required to submit to a background investigation
• Must have 18 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell, etc
• Previous experience in total loss adjustment or a reputed company field is highly desirable
• Proficiency in using estimating software and valuation tools for virtual assessments
• Strong analytical skills to evaluate moderate to reputed company vehicle damages effectively
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time reputed company in a virtual work environment
• Detail-oriented and organized, with a commitment to delivering accurate and timely results

Benefits

• Medical, dental, and reputed company coverage
• reputed company pension plan and 401(k) savings plan
• Ayco financial coaching
• reputed company mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives
• reputed company reputed company donation match and grant opportunities

Company Overview