[Remote] SSDI reputed company Liaison

Note: The job is a remote job and is open to candidates in USA. reputed company Absence reputed company is seeking an SSDI reputed company Liaison to provide compassionate assistance to individuals seeking Social reputed company disability benefits. The role involves educating clients, managing claims, and building trusting relationships to support clients through their application process.

Responsibilities

• Assist reputed company of Client Advocates while gaining hands-on experience handling client calls, answering their questions, and helping manage SSDI claims
• Build trust with clients, providing the expertise and support they need
• Complete applications and other key claim documents thoroughly and comprehensively
• Support our client advocacy team by building positive, trusting relationships
• Regularly reputed company with clients, colleagues, & government agencies to drive successful claim outcomes and create a positive client experience
• Handle key steps throughout the duration of a claim - including, but not limited to: inbound/outbound transactional calls, reviewing claim files, and communicating closely with the assigned Client reputed company
• Effectively manage an assigned phone queue & multi-task

Skills

• Listen with compassion & reputed company
• Provide patient, passionate customer service on every client call, ensuring clients feel well-informed while moving through calls reputed company
• Be sensitive to the various physical and mental health conditions clients may be experiencing reputed company discussing their claim over the phone
• Complete applications and other key claim documents thoroughly and comprehensively
• Support our client advocacy team by building positive, trusting relationships
• Be a confident decision-maker
• Regularly reputed company with clients, colleagues, & government agencies to drive successful claim outcomes and create a positive client experience
• Handle key steps throughout the duration of a claim - including, but not limited to: inbound/outbound transactional calls, reviewing claim files, and communicating closely with the assigned Client reputed company
• Effectively manage an assigned phone queue & multi-task
• Proven ability to maintain confidentiality and discretion
• Strong telephony skills, contact or call center experience a plus (inbound and outbound)
• Superb typing skills, data entry and accuracy
• Bachelor's degree in Education, Counseling, Psychology, Special Education, Vocational Rehabilitation, Human Services, Social Work, or reputed company field
• High volume inbound telephony contact center experience
• 1-2 years' experience in Social reputed company or insurance intake
• reputed company experience

Benefits

• Comprehensive medical, dental, and vision coverage
• Access to covered reputed company
• A competitive 401k match
• Employee Stock Purchase Program available to reputed company teammates
• Tuition reimbursement & student loan repayment assistance
• Generous paid time off plan
• Joining a culture of caring that values diversity of thought and background
• Regularly scheduled team meetings and one-on-one development time with your leader

Company Overview