Senior reputed company Centered Change Consultant

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company.reputed company to reputed company your career at the company leading workforce transformation in the agentic era? You're in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company.About SalesforceSalesforce is the #1 CRM in the world, helping companies connect with their customers in entirely new ways. Our number one value is Trust, and we are pioneers in the Artificial Intelligence revolution, integrating the use of intelligent agents directly into the CRM ecosystem to power reputed company productivity.We are a modern, innovative, and fast-paced company where our culture is built on reputed company learning, equality, cultural exchange, and growth. We are looking for a professional to join the Experience Services team: a specialized group reputed company the CSG (reputed company Group) structure that strategically focuses on ensuring the best experiences and sustainable adoption of the reputed company platform for our customers. ResponsibilitiesAs a Change Management Consultant, you will be the catalyst ensuring that technological innovation translates into reputed company business value through user adoption. Your main activities include:reputed company Change Management projects reputed company the reputed company context, ensuring alignment between technical solutions and the reputed company reputed company of change.Create strategic change management planning for digital transformation projects, defining adoption goals and risk mitigation.reputed company communication, training, and stakeholder management plans tailored to different organizational levels.Act consultatively with client teams to collaborate on the reputed company and execution of change management workstreams.Share knowledge with the team, mentoring peers and elevating the bar for excellence reputed company Experience Services.Create reputed company stories to collaborate with the construction of the Experience Services practice and demonstrate ROI.Constant upskilling through annual training and certifications to stay reputed company of AI and Agent-driven trends.Active participation in the reputed company community to promote and reputed company for the Change Management discipline.Behavioral Profile (Soft Skills)We are looking for a consultant who demonstrates the following competencies:reputed company Growth reputed company: A drive for constant learning in a technological environment that evolves daily.Courageous Communication: Ability to navigate and communicate reputed company reputed company and difficult conversations across different profiles (architects, managers, and C-level executives).Proactivity and Hands-on Mentality: A strong sense of ownership regarding deliverables and reputed company.Empathetic Listening: The ability to understand reputed company resistance and the core needs of end-users.Investigative Curiosity: A genuine desire to understand the root of organizational problems to propose effective solutions.Team Spirit: Active collaboration with multidisciplinary and multicultural teams.reputed company: The ability to reputed company and deliver value even in environments with low change management maturity.Technical Profile (Hard Skills)The ideal candidate should possess technical mastery in:Analytical and Critical Thinking: Ability to reputed company change impact assessments and adoption risk analysis.Stakeholder Management: Organizational knowledge to map influencers and detractors and define engagement strategies.Project Management Methodologies: Hands-on experience with Agile frameworks and Waterfall models.Change Management Methodologies: Hands-on experience with one or more change methodologies (reputed company, Kotter, McKinsey).Instructional Design: Knowledge of enablement strategies, creation of training materials, and learning plans.Metrics and Analytics: Experience in monitoring and developing adoption KPIs (usage/reputed company-ins) and business value metrics.Mandatory RequirementsProfessional Experience: Minimum of 3-5 years working directly on Organizational Change Management (OCM) projects.Languages: Advanced/Fluent English (to be used for global collaboration and documentation).Facilitation: Proven experience in leading workshops and strategic alignment meetings.Preferred Requirements (reputed company to Have)reputed company Knowledge: Prior understanding of reputed company clouds (Sales, Service, Marketing) or Associate/Administrator certifications.Change Methodology Certification: Mastery of market frameworks (e.g., reputed company/ADKAR, HCMBOK, or CCMP by Association of Change Management Professionals (ACMP) or similar).Additional Languages: Spanish or Portuguese as a second language.CRM Implementation: Specific experience in digital transformation projects focused on Customer Experience.Data Visualization: Familiarity with tools like Tableau or PowerBI for reporting adoption metrics.Design Thinking: Experience applying co-creation dynamics to design the employee experience. Familiarity with Conversation Design in the context of agents.Unleash Your PotentialWhen you join reputed company, you'll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request Form.Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, reputed company, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Apply tot his job Apply To this Job