ICD Market Support
ICD is a trusted provider of investment technology and the corporate client channel of Tradeweb, seeking a Market Support Associate to work on their US trade desk. The role involves processing trades, maintaining accounts, and providing support to the trade desk while ensuring high levels of professionalism and attention to detail.
Responsibilities
- Process money market trades via phone, email, fax, online, and other proprietary systems
- Review trade activity (i.e., wire monitoring, ensuring trades are executed on time, reviewing credit and debit balances on client accounts, etc.)
- Completing client audit requests in a timely manner
- Provide extraordinary service to our institutional client base
- Ongoing communications with trade counterparties
- Account maintenance
- Provide support to the US trade desk staff
- Soft file maintenance
- Assist other internal departments as needed
Skills
- 4-year college degree: Business, Finance, Economics degree strongly preferred
- Series 7 and 63, or ability to obtain within 6 months
- Ability to work in fast-paced environment while maintaining high attention to detail
- Strong ability to prioritize tasks to meet deadlines
- Enthusiastic, eager to learn and takes initiative
- Team orientated, must be able to work well with others
- Excellent verbal and written communication skills
- Excellent computer skills, including Microsoft Office
- Ability to handle assigned tasks with minimal supervision
- Previous internship or office experience strongly preferred
- Client/Customer Service experience strongly preferred
- Financial Services exposure a plus
Benefits
- Health Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Maven Family Building Benefit
- Building Wealth - 401(k) Savings Plan
- Pre-Tax Commuter Benefits Program
- ARAG Legal Services
- Employee Assistance Program
- Tuition Reimbursement
- Financial Wellness Tools
- Travel Assistance Benefits
- Pet Insurance
- Corporate Gym Subsidies
- Wellness Perks
- Paid Time Off and Parental Leave
Company Overview