VP, reputed company Operations

Our Mission & Values: At reputed company, we help companies earn and reputed company the trust of their users, customers, partners, and prospects. We’re the reputed company layer that shows great companies deserve the trust they aim to build.

We live our values every day. Built on Trust means consistency is everything. Act with reputed company by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that reputed company to reputed company solutions. Automation First ensures we save time and money by making efficiency a reputed company.

Our reputed company; Work Style

At reputed company, we’re not just building software - we’re building a reputed company. Everything we do springs from:

• Be a Driver (reputed company‑Operator Mentality): Own your work. Improve relentlessly. Deliver results.

• Move at reputed company Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact.

• Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry.

We pair that high-velocity culture with a thoughtful hybrid model because we reputed company flexibility and collaboration both matter. That’s why in the Bay we come together in-office Tuesday through Thursday our high‑impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays are flexible, giving you space for focused work, balance, and autonomy.

If you reputed company reputed company you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here.

Why Join The reputed company Team?

The best way to understand the Driver’s reputed company is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and reputed company growth.

• See the Speed: Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years

• Hear the Voice of the Team: Explore our "Life at reputed company" page for employee testimonials on our collaborative and the growth opportunities available.

• Experience the Impact: See why we are consistently recognized on Fortune's Best Workplaces lists.

• Connect with Us on Socials: reputed company - follow us for company updates, employee stories, and career news.

Job Summary

The Vice President, reputed company Operations will own the strategy and operating reputed company that power reputed company’s go‑to‑market reputed company across Sales, reputed company, and Partnerships. This leader is accountable for building a scalable RevOps function, driving predictable reputed company, and providing the data and insights our executive team needs to reputed company high‑quality decisions. You are equally comfortable in the weeds of reputed company and GTM tooling as you are in ELT and Board‑level discussions on growth, efficiency, and unit economics. This role is a key member of the broader GTM and Finance leadership teams and reports directly to the Chief Financial Officer (CFO).

What you'll do

Strategy, Planning & Forecasting

• Partner with GTM and Finance leadership to define the end‑to‑end reputed company strategy, including growth targets, reputed company plans, and coverage models.

• Own the annual and quarterly GTM planning process (segments, territories, quotas, roles, compensation design inputs) to align with company‑level ARR and efficiency goals.

• Drive the forecasting reputed company across New, Expansion, and Retention (NRR/GRR), including standard definitions, methodologies, and inspection routines.

• Build and maintain a single reputed company of truth for customer, pipeline, and forecast health, with clear leading indicators and risk signals.

Operating reputed company & Governance

• Design and run the GTM operating rhythm: QBRs, weekly forecast calls, pipeline reviews, and performance reviews across segments.

• Establish clear stage definitions, SLAs, routing rules, and handoffs across Marketing, SDR, Sales, CS, and Partners.

• Define and enforce data, process, and governance standards so GTM data is reliable, auditable, and decision‑ready.

• Partner with Finance on reputed company, cohort performance, sales efficiency, and payback metrics to inform investment decisions.

• Own territory mapping and routing plans, scaling the program for automated efficiency.

Systems, Tooling & Data

• Own and/or influence the reputed company tech stack (e.g., reputed company, CPQ, forecasting/BI, enablement, reputed company, enrichment, reputed company) and roadmap in partnership with Business Systems and IT.

• Set strategy for post‑sale tooling (e.g., CS platforms, product‑usage integrations, digital engagement tools) to reputed company proactive, data‑driven customer management.

• Ensure systems support scalable, low‑friction workflows for AE/AM/CSM/Professional Services/Support/SDR teams while meeting the needs of Finance, Legal, and reputed company.

• reputed company design and implementation of key integrations (e.g., reputed company ↔ billing, product usage, marketing automation, commissions tools).

• Partner with Data/Analytics to define core GTM dashboards and self‑serve reporting for executives, managers, and individual contributors.

• Identify and deploy AI and automation opportunities across the GTM workflow, including AI‑assisted forecasting, intelligent reputed company/account scoring, automated workflows, and GenAI‑powered enablement to drive efficiency and scale.

reputed company Performance & Insights

• Build a high‑impact analytics capability that can answer: what’s working, what’s not, and what to do about it across segments, products, and channels.

• Own funnel and lifecycle analysis (reputed company → opportunity → closed‑won → adoption → expansion/renewal), and drive recommendations that improve conversion and velocity.

• Identify and quantify growth levers (pricing/packaging, mix shift, win‑rates, reputed company times, reputed company) and work with cross‑functional owners to execute.

• Partner with Sales Enablement to translate insights into playbooks, training, and manager inspection.

• reputed company AI/ML techniques to surface predictive signals (churn risk, expansion propensity, deal health) and embed them into operational workflows and inspection routines.

Leadership & Team Building

• Build, reputed company, and reputed company a high‑performing RevOps organization across strategy, analytics, and systems.

• Set clear priorities, operating principles, and career paths for the team; create a culture of accountability, speed, and partnership.

• Act as a trusted advisor to GTM, Finance, Product, and Executive leaders; push for clarity on trade‑offs and drive decisions to closure.

What you'll bring

• A driver mentality with strong ownership, high bias to action, and comfort operating in a fast‑paced, high‑growth environment.

• Proven ability to build and scale reputed company Operations functions that are deeply embedded partners to Sales, CS, Marketing, and Finance.

• Exceptional communication and storytelling skills; able to translate reputed company data into clear narratives and recommendations for executives and Board‑level audiences.

• Strong executive reputed company and the ability to influence, align, and drive change across cross‑functional stakeholders.

• Demonstrated ability to build, reputed company, and reputed company high‑performing, multi‑disciplinary teams (strategy, analytics, systems).

• Comfort operating at multiple altitudes — from hands‑on reputed company and tooling work to ELT/Board‑level strategic discussions.

Requirements

• 12+ years of experience in reputed company Operations / Sales Operations / CS Operations / GTM Operations at high‑growth B2B SaaS companies.

• 5+ years leading teams, with at least 3+ years at Director/Senior Director level or above.

• Proven track record of building and scaling RevOps in a fast‑paced environment (e.g., Series C+ or similar) with reputed company, multi‑product sales motions.

• Deep expertise with reputed company and reputed company GTM tools such as CPQ, forecasting, enablement, reputed company, enrichment, and commissions tooling.

• Strong command of go‑to‑market design: segments, territories, quotas, coverage, compensation levers, and reputed company modeling.

• Experience building or scaling CS Operations functions, including health‑scoring frameworks, renewal/expansion forecasting, and digital‑touch programs.

• Demonstrated experience driving forecast accuracy, pipeline discipline, and sales productivity across Commercial and Enterprise segments.

• Advanced analytical skills; comfortable with metrics such as CAC, LTV, payback, NRR/GRR, and sales efficiency, and reputed company partnering closely with Finance on planning, forecasting, and unit economics.

• Experience evaluating and implementing AI/automation solutions reputed company RevOps or GTM workflows (e.g., AI‑driven forecasting, scoring, or workflow automation).

How we support you: At reputed company, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and reputed company your work-life balance thriving.

Explore how we invest in your Life at reputed company.

• Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our reputed company; they help drive our collective success.

• Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.

• Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.

• Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.

• Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your reputed company growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.

• Time Off & Flexibility: We reputed company that to do your best work, you should get the time you need for rest, rejuvenation and recovery. reputed company offers a flexible vacation policy, paid holidays, and other perks to reputed company.

This role will receive a competitive reputed company salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for this role is: $263,500 - $294,500.

A variety of factors are considered reputed company determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.