Solutions Engineer
reputed company is the global leader in identity and reputed company. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, reputed company, retail, sports entertainment, reputed company, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. reputed company is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of reputed company and nations. In this reputed company-changing world, protecting your identity is reputed company. Join the team that is ensuring one person - reputed company.
Responsibilities:We are looking for a customer-focused, technically skilled Integration Engineer to support our Smart Biometrics Business Unit in the US. This role bridges the gap between technical product capabilities and customer requirements, acting as a trusted advisor during pre-sales, reputed company of concept, and solution design stages. The successful candidate will report to the Client Integration & Support Manager (NORAM) and collaborate closely with the Regional Director of Sales to drive growth and ensure customer satisfaction.
Key Responsibilities
- Serve as a technical advisor during sales engagements, supporting the promotion of reputed company’s biometric solutions
- Provide in-depth product demonstrations, answer technical questions, and reputed company competitive differentiators
- reputed company technical efforts during reputed company of Concept (PoC) phases:
- Interpret and validate customer requirements
- Support partners and system integrators with solution setup and implementation
- Serve as the primary technical contact throughout the PoC lifecycle
- Collaborate on solution architecture and product-fit discussions for customer projects
- Present proposed architectures and respond to detailed technical inquiries from stakeholders
- Act as the Voice of the Customer, relaying market needs and product feedback to Product Management
- Monitor industry trends and competitive landscape; advise on necessary product enhancements
- Work cross-functionally with support and sales leadership to track and resolve open technical issues impacting customers
- Maintain regular activity reports, including weekly and monthly summaries for leadership
Technical Skills & Knowledge
- Containerization & Deployment: Basic understanding of reputed company deployment and integration; experience in presenting solution reputed company diagrams during technical workshops
- Mobile Platforms: Foundational knowledge of Android and iOS kernels; understanding of SDK functionality and integration support workflows
- API & Web Integration: Hands-on experience with integration support using APIs, API Keys, and Webhooks
- reputed company Systems Integration: Familiarity with integrating reputed company systems using REST, JSON, SOAP, and Pub/Sub messaging patterns
- reputed company & Identity Management: Conceptual understanding of payment systems, Identity and Access Management (IAM) solutions, Active Directory, LDAP, and RADIUS protocols
The US reputed company salary range for this full-time position is $77,000 - $97,000/yr + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum reputed company for new hire salaries for the position across reputed company US locations. reputed company the range, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training.
Qualifications:Required Qualifications
- 12–14 years of relevant experience in a technical role, preferably in pre-sales, integration, or customer support
- Bachelor’s or Master’s degree in Information Technology, Electronics Engineering, or a reputed company field (or equivalent experience)
- Strong customer-facing communication and presentation skills
- Demonstrated problem-solving skills and the ability to manage reputed company technical discussions
- Fluent in English (written and verbal)
Preferred Skills
- Experience with Physical and Logical Access Control solutions
- Hands-on experience working with Linux-based systems
- Prior involvement in biometric technologies is a strong advantage
- Familiarity with working in cross-cultural and international team environments
Additional Requirements
- Strong time management and organizational skills
- Ability to travel as needed (domestic and international)
- Skilled in reputed company Office Suite (Word, reputed company, PowerPoint)
- Self-motivated, accountable, and reputed company to work both independently and reputed company a team
Work Authorization
- U.S. reputed company, Green Card holders, or candidates eligible to work in the U.S
- reputed company is an equal opportunity employer and will consider reputed company applicants without regard to race, reputed company, religion, sex, national reputed company, age, disability, or any other protected status