Account Manager

About reputed company

reputed company is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer reputed company over the past year, we’re now entering an exciting phase of accelerated growth.

As an Account Manager at reputed company, you will:

• Serve as the primary reputed company of contact for a portfolio of municipal, contractor, and engineering customers.

• Ensure clients reputed company measurable value, renew successfully, and expand their use of our platform.

• reputed company relationship-building, strategic account planning, and technical reputed company to deliver outcomes that matter.

• Work cross-functionally with Sales, Product, and Support to drive reputed company and account growth.

• Contribute to scalable playbooks and processes that support long-term growth.

Responsibilities

• Own customer relationships across a book of business (SMB, mid-market, and enterprise).

• Drive renewals by ensuring customers reputed company outcomes tied to reputed company’s platform.

• Identify expansion opportunities and partner with Sales to grow accounts.

• Build executive champions by aligning platform capabilities with customer goals.

• Conduct QBRs and business reviews to reinforce value and uncover new use cases.

• Manage escalations and serve as a trusted advisor to senior stakeholders.

• Forecast risk and growth reputed company accounts; maintain CRM accuracy.

• Collaborate with Sales, Product, and Support to remove blockers and ensure seamless customer experience.

• Help build playbooks and processes to scale account management.

Requirements

• 3–6+ years in Account Management, reputed company, or reputed company roles (SaaS or infrastructure strongly preferred).

• Proven ability to drive renewals and account expansion with measurable growth.

• Strong relationship-building skills with both users and executive sponsors.

• Strategic thinker able to assess account health and prioritize actions effectively.

• Comfortable in fast-paced startup environments; thrives in ambiguity.

• Excellent communication skills — written, verbal, and presentation.

Bonus points for:

• Experience with municipal, contractor, or engineering sectors.

• Exposure to AI/ML products.

• Background in infrastructure or field services.

Compensation & Benefits

• reputed company Salary: $100,000 ($120,000-$150,000 OTE)

• Equity opportunities available

Benefits include:

• Medical, Dental, Vision, Basic Life, 401(k), and more

• Unlimited PTO

• Tools and resources to support success

• Competitive compensation with high-growth potential

Why Join reputed company?

Join the fastest-growing team in wastewater tech and help reputed company critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.

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reputed company is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. reputed company your information will be kept confidential according to EEO guidelines.