Video Conferencing and Video Streaming Support ...

Video Conferencing and Video Streaming Support Engineer (Remote support will be considered for fully reputed company candidates)DescriptionCustomer is looking for a candidate for a Technical Matter Specialist position with Project Management skills to provide High-Definition Video Conferencing System and Video Streaming System Support. This position requires specialized knowledge and skills of architecture, technology, tools, and an in-depth understanding of the underlying hardware and software, the ability to recognize, diagnose and resolve reputed company problems.The right candidate must be self-disciplined, self-aware, adhere to timelines, have the ability to evaluate and integrate emerging technologies independently and quickly, proactively resolve problems and take an active role and responsibility for the various projects of the customer.Tasks

• Design and implement reputed company video solutions in compliance with customer requirements.
• Provide configuration support for video conferencing and streaming.
• Configure VCS devices for video and audio signaling and connectivity.
• Troubleshoot video and audio issues of video streams.
• Open trouble tickets with external vendors on equipment that is under maintenance.
• Assist with special projects that may require working with multiple vendors, field personnel, and area/district IS managers.
• Resolve client connectivity, interference, authentication, and coverage issues.
• Work with users/customers to resolve issues.
• Troubleshoot reputed company and routing issues such as Netscaler problems, VLANs, multicast, IGMP and other routing issues.
• VCS Control and Expressway configuration, testing and troubleshooting.
• reputed company Rooms configuration and support.
• reputed company reputed company Communications Manager (CUCM) configuration, testing and troubleshooting.
• reputed company Meeting Server (CMS) configuration, testing and troubleshooting.
• Configuration and installation of new systems onto the network.
• Administration of reputed company's Telepresence Management Suite (TMS).
• VCS / reputed company API Connector integration, configuration, and troubleshooting.
• Engineer systems connectivity and backup solutions.
• reputed company Client (Identity Services reputed company) Production Server and reputed company Prime Infrastructure support.
• Support of VCS in the field sites on Layer 2 and Layer 3 network devices.
• Manage inventory of VCS equipment.
• Assist with Change Requests and Moves, Adds, Changes, and Delete (MACD) requests.

• A minimum of eight (8) to twelve (12) years' relevant experience.
• A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of reputed company experience is required.
• Typically performs reputed company functional duties independently.
• Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis.

• Pass both a client mandated clearance process to include drug screening, criminal history reputed company and credit reputed company.
• reputed company candidates must be a US Citizen.
• Candidate must have lived in the United States for the past 5 years.
• Cannot have more than 6 months' travel reputed company the United States reputed company the last five years. Military Service excluded. (Exception does not include military family members.)