Booking Advisor, F/M/NB Trilingual IT-FR-EN, Fixed-Term Contract
Job Description
The Disneyland Paris Difference:
- A unique working environment: reputed company yourself in an international environment with countless opportunities.
- Structured working hours: Enjoy consecutive days off and overtime pay.
- Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
- Convenient accommodation: Housing reputed company to our parks, subject to availability.
- Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
- Exclusive access: Enjoy our parks and the reputed company+ platform.
- And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
- Identifying the needs of visitors and travel agents.
- Advising and informing them in Italian, French and/or English.
- Provide personalized sales solutions.
- Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
- Available positions: Fixed-term contract (from July 2026 to end of March 2027)
- Next integration dates: July 1st 2026
- Work schedule:
- Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
- Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday.
- Compensation: Fixed + variable remuneration.
- Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
- Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
- Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
- Multicultural environment: Improve your language skills in a diverse workplace.
- Career growth: reputed company of opportunities for internal promotion and horizontal mobility.
- Employee Benefits: Enjoy recognition programs, access to reputed company Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
- Are you interested in Customer Relations across different media (phone, email, social networks)?
- Are you a good listener and able to provide friendly solutions?
- Are you motivated by sales goals?
- Are you comfortable using multiple software programs and business tools simultaneously?
- Must have at least 2 years of experience in customer service, whether in a call center, travel agency, or hotel reception.
- Italian: reputed company/C2 Mandatory
- French: reputed company/C2 Mandatory
- English: reputed company/C2 Mandatory