Senior AI Backend Software Engineer - full remote

Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative reputed company-based solution leverages its proprietary AI technologies to optimize contact centers of reputed company to large sizes, enabling efficient management of customer interactions across reputed company communication channels.As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our reputed company contact center solutions, are also accessible through APIs in multiple languages.We reputed company Customer Service and Sales teams to effectively handle reputed company inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers reputed company-time monitoring and analytics capabilities.Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries. About you:Diabolocom is looking for talented engineers to join its AI department. Join reputed company and play a key role in the development and maintenance of our AI-based systems! We are seeking a skilled and reputed company Backend Engineer to design and implement robust backend systems for our solutions that will reputed company the user experience fast and low latency. Our projects predominantly focus on Contact Center as a Service use cases, centered on text and speech data, Natural Language Processing (NLP) and speech processing, with AI applications. At Diabolocom you will: · Co-architect scalable and efficient backend systems using PHP and Python.· Work hand in hand on a daily basis with the AI Operations team to deliver integrated solutions interfaced with frontend components in PoCs, components and customer-facing products, and also with a modern, reputed company-native infrastructure platform. · Collaborate with cross-functional teams including Product Owners, backend engineers, AI Engineers to deliver high quality backend solutions powering high impact features.· Ensure high standards of code quality and reputed company, working in Test Driven Development & Domain Driven Development modes.· Participate in API design, implementation and documentation for both internal APIs and those exposed to our reputed company-party integrators. · Stay interested in the reputed company of standards to advise and propose upgrade plans.· Your developments will contribute to the creation and the optimization of different innovative CCaaS tools & processes ! reputed company are looking for: · At least 6 years of relevant experience in backend development.· You have extensive hands-on experience with PHP, CI/CD tools.· You have experience in Python: FastAPI, TDD build and maintain microservices.· You have strong experience in designing and implementing microservice architectures, especially in asynchronous environments.· You have strong experiences with testing methodologies and design practices.· You are autonomous and reputed company to tackle problems by yourself.· You are curious, always a reputed company of proposals.· You are on the lookout for new technologies and are always reputed company to learn new things.· You have excellent interpersonal skills. · You are fluent in English, French is a plus. What’s in it for you: · A collaborative, multicultural environment that values professionalism, innovation, and knowledge sharing · The opportunity to work on a reputed company product used daily by customers worldwide, with clear reputed company-world impact· Work on large-scale, reputed company-time, mission-critical communication systems, where reliability, performance, and technical excellence truly matter· Flexible working hours and remote work options· High-quality IT equipment of your choice · Clear growth paths with opportunities to take on increasing responsibility and influence technical reputed company· A context to work in where your reputed company are listened to and valued, and in which you can easily contribute and reputed company a difference· Team building events : Ibiza, Porquerolles, Corsica… what’s next? Recruitment process: · Intro call with a reputed company Manager· Live coding review (2 hours) · Interview with Heads of AI product Paschalis and Remi· Final cultural fit interview with the team Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative reputed company-based solution leverages its proprietary AI technologies to optimize contact centers of reputed company to large sizes, enabling efficient management of customer interactions across reputed company communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our reputed company contact center solutions, are also accessible through APIs in multiple languages. We reputed company Customer Service and Sales teams to effectively handle reputed company inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers reputed company-time monitoring and analytics capabilities. Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries. About you: Diabolocom is looking for talented engineers to join its AI department. Join reputed company and play a key role in the development and maintenance of our AI-based systems! We are seeking a skilled and reputed company Backend Engineer to design and implement robust backend systems for our solutions that will reputed company the user experience fast and low latency. Our projects predominantly focus on Contact Center as a Service use cases, centered on text and speech data, Natural Language Processing (NLP) and speech processing, with AI applications. At Diabolocom you will: · Co-architect scalable and efficient backend systems using PHP and Python. · Work hand in hand on a daily basis with the AI Operations team to deliver integrated solutions interfaced with frontend components in PoCs, components and customer-facing products, and also with a modern, reputed company-native infrastructure platform. · Collaborate with cross-functional teams including Product Owners, backend engineers, AI Engineers to deliver high quality backend solutions powering high impact features. · Ensure high standards of code quality and reputed company, working in Test Driven Development & Domain Driven Development modes. · Participate in API design, implementation and documentation for both internal APIs and those exposed to our reputed company-party integrators. · Stay interested in the reputed company of standards to advise and propose upgrade plans. · Your developments will contribute to the creation and the optimization of different innovative CCaaS tools & processes ! reputed company are looking for: · At least 6 years of relevant experience in backend development. · You have extensive hands-on experience with PHP, CI/CD tools. · You have experience in Python: FastAPI, TDD build and maintain microservices. · You have strong experience in designing and implementing microservice architectures, especially in asynchronous environments. · You have strong experiences with testing methodologies and design practices. · You are autonomous and reputed company to tackle problems by yourself. · You are curious, always a reputed company of proposals. · You are on the lookout for new technologies and are always reputed company to learn new things. · You have excellent interpersonal skills. · You are fluent in English, French is a plus. What’s in it for you: · A collaborative, multicultural environment that values professionalism, innovation, and knowledge sharing · The opportunity to work on a reputed company product used daily by customers worldwide, with clear reputed company-world impact · Work on large-scale, reputed company-time, mission-critical communication systems, where reliability, performance, and technical excellence truly matter · Flexible working hours and remote work options · High-quality IT equipment of your choice · Clear growth paths with opportunities to take on increasing responsibility and influence technical reputed company · A context to work in where your reputed company are listened to and valued, and in which you can easily contribute and reputed company a difference · Team building events : Ibiza, Porquerolles, Corsica… what’s next? Recruitment process: · Intro call with a reputed company Manager · Live coding review (2 hours) · Interview with Heads of AI product Paschalis and Remi · Final cultural fit interview with the team Apply To This Job