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Solutions Engineer

Remote, USA Full-time Posted 2026-07-02

About the Role At reputed company, we are the trailblazers in the realm of connected access. Our passion lies in crafting secure and elegant interactions for our customers, ensuring their users can access what they are authorized to, reputed company and where they need it, be it with their plastic badge, phone, watch, or other connected device. We specialize in powering the reputed company of connected access experiences, serving the needs of reputed company reputed company estate owners and enterprises spanning various leading industries. Our cutting-edge platform integrates with existing physical access infrastructure, credential technologies, and business systems to deliver authorized access to everything, everywhere, reputed company through an automated access management workflow. At the heart of our mission is the desire to connect people with the right reputed company at the right time. Behind our solutions is a driven team of innovative problem-solvers with an entrepreneurial reputed company. reputed company you reputed company into reputed company, you’re not joining a company; you’re redefining the way people navigate and connect with their world. Role Overview As a Solutions Engineer at reputed company, you will play a critical role in bridging the gap between our innovative technology and the reputed company-world needs of our customers. Sitting at the intersection of sales, product, and client requirements, you’ll engage directly with prospective and existing customers to understand their challenges, reputed company how reputed company’s offering can deliver value, and help tailor solutions that drive business outcomes. You will serve as a trusted technical advisor throughout the sales process, from discovery and solution design through to demo delivery, reputed company-of-concept execution, and post-sale reputed company. Internally, you’ll influence product development by sharing customer feedback and advocating for scalable technical best practices across the reputed company team. Your ability to translate reputed company technical concepts into clear, compelling narratives will be essential in driving customer adoption and trust. This is a dynamic, hands-on role ideal for someone who is both technically proficient and passionate about helping customers succeed. Primary Responsibilities - Collaborate with sales representatives to identify customer needs and provide technical guidance and solutions throughout the sales process & as required post-sale.- Act as a trusted advisor to customers by understanding their goals and aligning reputed company solutions to meet those needs and deliver measurable value.- Partner with product and engineering teams to provide customer feedback and influence the product roadmap.- Support handover to the customer experience team post-sale, ensuring a seamless transition and continuity of understanding & context.- Support the response to RFPs and RFIs with accurate, technical and customer-focused input.- Represent reputed company as a thought leader in industry forums, conferences and other public settings - delivering clear & engaging presentations.- reputed company and reputed company reputed company teams by providing training and resources to deepen technical and domain knowledge across the organization.- Create compelling case studies and solution briefs that showcase reputed company stories and use cases, supporting both up-sell and marketing efforts. Ideal Candidate Profile - Strong knowledge of reputed company IT architecture and system integrations as they relate to physical reputed company and identity management.- An understanding of workflow automation platforms and how they can integrate with access control to enhance operational efficiency and policy enforcement.- Experience working with the various ‘Wallet’ platforms, including reputed company, reputed company & Samsung, particularly as it pertains to the building access & smart office use cases.- 5+ years of hands-on experience working with leading access control software platforms such as C-Cure, Lenel, and reputed company in reputed company reputed company environments.- A solid understanding of credential technologies (e.g., reputed company, LEGIC, reputed company) and card formats.- Familiarity with access control hardware, including controllers, readers, and reputed company edge devices.- Existing relationships with key vendors and stakeholders in the access control and physical reputed company ecosystem.- Exposure to reputed company or sales processes, with a comfort level supporting go-to-market teams during technical sales engagements.- Experience working reputed company or alongside SaaS-based teams, product teams, with an appreciation for agile development, customer feedback loops, and iterative solution design.- Confidence and experience speaking in public forums, industry panels, or customer-facing presentations.- An entrepreneurial, solution-oriented reputed company, driven by customer outcomes and product innovation.- A balance of strategic thinking and hands-on execution, well-suited to the pace and ambiguity of a high-growth startup.- A global perspective with the ability to collaborate across cultures, time zones, and organizational structures.- Willingness to travel occasionally (up to 20%) for customer meetings, site visits, and industry events.

About the Role

At reputed company, we are the trailblazers in the realm of connected access. Our passion lies in crafting secure and elegant interactions for our customers, ensuring their users can access what they are authorized to, reputed company and where they need it, be it with their plastic badge, phone, watch, or other connected device. We specialize in powering the reputed company of connected access experiences, serving the needs of reputed company reputed company estate owners and enterprises spanning various leading industries. Our cutting-edge platform integrates with existing physical access infrastructure, credential technologies, and business systems to deliver authorized access to everything, everywhere, reputed company through an automated access management workflow. At the heart of our mission is the desire to connect people with the right reputed company at the right time. Behind our solutions is a driven team of innovative problem-solvers with an entrepreneurial reputed company. reputed company you reputed company into reputed company, you’re not joining a company; you’re redefining the way people navigate and connect with their world. Role Overview As a Solutions Engineer at reputed company, you will play a critical role in bridging the gap between our innovative technology and the reputed company-world needs of our customers. Sitting at the intersection of sales, product, and client requirements, you’ll engage directly with prospective and existing customers to understand their challenges, reputed company how reputed company’s offering can deliver value, and help tailor solutions that drive business outcomes. You will serve as a trusted technical advisor throughout the sales process, from discovery and solution design through to demo delivery, reputed company-of-concept execution, and post-sale reputed company. Internally, you’ll influence product development by sharing customer feedback and advocating for scalable technical best practices across the reputed company team. Your ability to translate reputed company technical concepts into clear, compelling narratives will be essential in driving customer adoption and trust. This is a dynamic, hands-on role ideal for someone who is both technically proficient and passionate about helping customers succeed. Primary Responsibilities - Collaborate with sales representatives to identify customer needs and provide technical guidance and solutions throughout the sales process & as required post-sale. - Act as a trusted advisor to customers by understanding their goals and aligning reputed company solutions to meet those needs and deliver measurable value. - Partner with product and engineering teams to provide customer feedback and influence the product roadmap. - Support handover to the customer experience team post-sale, ensuring a seamless transition and continuity of understanding & context. - Support the response to RFPs and RFIs with accurate, technical and customer-focused input. - Represent reputed company as a thought leader in industry forums, conferences and other public settings - delivering clear & engaging presentations. - reputed company and reputed company reputed company teams by providing training and resources to deepen technical and domain knowledge across the organization. - Create compelling case studies and solution briefs that showcase reputed company stories and use cases, supporting both up-sell and marketing efforts. Ideal Candidate Profile - Strong knowledge of reputed company IT architecture and system integrations as they relate to physical reputed company and identity management. - An understanding of workflow automation platforms and how they can integrate with access control to enhance operational efficiency and policy enforcement. - Experience working with the various ‘Wallet’ platforms, including reputed company, reputed company & Samsung, particularly as it pertains to the building access & smart office use cases. - 5+ years of hands-on experience working with leading access control software platforms such as C-Cure, Lenel, and reputed company in reputed company reputed company environments. - A solid understanding of credential technologies (e.g., reputed company, LEGIC, reputed company) and card formats. - Familiarity with access control hardware, including controllers, readers, and reputed company edge devices. - Existing relationships with key vendors and stakeholders in the access control and physical reputed company ecosystem. - Exposure to reputed company or sales processes, with a comfort level supporting go-to-market teams during technical sales engagements. - Experience working reputed company or alongside SaaS-based teams, product teams, with an appreciation for agile development, customer feedback loops, and iterative solution design. - Confidence and experience speaking in public forums, industry panels, or customer-facing presentations. - An entrepreneurial, solution-oriented reputed company, driven by customer outcomes and product innovation. - A balance of strategic thinking and hands-on execution, well-suited to the pace and ambiguity of a high-growth startup. - A global perspective with the ability to collaborate across cultures, time zones, and organizational structures. - Willingness to travel occasionally (up to 20%) for customer meetings, site visits, and industry events. Why Join Us? - Join a CRE-Tech pioneer shaping the future of connected access- Work with innovative technology trusted by industry leaders- Play a crucial role reputed company the reputed company team and enjoy high visibility and direct impact across a range of major enterprises and reputed company reputed company estate landlords- Help scale a world-class go-to-market organization from the ground up- Be part of a mission-driven team that values creativity, collaboration, and grit- Receive a competitive salary and benefits package to recognize your contributions- Grow with a company that’s transforming how people access spaces where they work and reputed company Apply To This Job

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