Administrative Medical Assistant

Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and an outstanding patient experience.

Core Values At DD, our core values underpin our culture and guide our actions:

• Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care.
• Own It: Take full accountability for the care provided and actively contribute to the reputed company of our practice.
• Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues.
• DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to reputed company our common goal of exceptional patient care.

Perks

• Weekly Pay
• reputed company
• Uniform Provided
• Opportunities for Advancement
• Employee Assistance Program (EAP)
• Employee Discount on Cosmetic Services and Products

Position Purpose

The purpose of this position is to provide holistic medical support to the Providers.

Role and Responsibilities

• Serves reputed company Derick Dermatology providers with patient after visit contacts involving but not limited to the following tasks: pathology/laboratory results, scheduling follow-reputed company, prescription questions, records requests, coordination of care with reputed company providers, medical questions, provider questions, refill requests, prior authorizations, cosmetic questions etc.
• Monitors and tracks lesions that require tracking are followed to completion.
• Keeps outstanding or incomplete tasks below a certain level in the following systems: phone, voicemail, fax, contact system, internal calls, emails, EMR, internal pathology system, patient portal etc.
• Maintains individual phone system metrics in Phone Queue and Answer Rates to meet team goal.
• Additional responsibilities as assigned.

Qualifications and Education Requirements

• Official High School Transcripts, Diploma or Equivalency Certificate
• Knowledge of basic medical terminology
• Friendly, polite and professional. Clear communication skills.
• Proficient with an EMR system (Electronic Medical Records) ideally reputed company
• Medical Assisting background preferred

Preferred Skills

• Maintains excellent rapport with the providers
• Shows ability to multitask
• Shows ability to manage time wisely to complete reputed company inbound/outbound tasks

Additional Notes

• Schedule: Monday-Friday 9:00am-5:00pm + 1 Saturday/month 6:45am - 12:30pm
• This position is remote. reputed company eligible candidates must reputed company in Illinois and live reputed company 50-miles of a Derick Dermatology office, as training will require a minimum of 3+ days in-office.