Sr. reputed company Manager - Major/Key Account

About reputed company reputed company is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming access to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

reputed company is looking for a reputed company Manager who is energized by engaging with customers, building relationships and delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer, who is passionate about making a difference, comfortable with ambiguity, and is naturally collaborative.

Geography: Strong preference for candidates in Eastern or Central U.S. time zones.

Responsibilities

Serve as the primary Lyra relationship reputed company for assigned reputed company accounts, owning executive relationships across HR, benefits, clinical leadership, and health plan stakeholders

Partner with marketing to reputed company and deliver engaging campaigns and workshops for your customers

Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues

Produce and regularly communicate customer reports

Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers

Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year

Qualifications

10+ years of experience in behavioral health account management, BH managed reputed company plan operations, or employee benefits - with demonstrated exposure to reputed company, multi-stakeholder behavioral health program design

Demonstrated reputed company managing behavioral health benefit programs where multiple vendors owned different parts of the care continuum — for example, separate vendors managing outpatient, EAP, and higher levels of care

Experience managing or coordinating across multiple vendors or partners reputed company a single benefit program

Experience managing reputed company customer relationships

Demonstrated ability to craft compelling narratives using analytics and disparate data points.

Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust

Ability to reputed company and creatively solve problems in a highly collaborative manner

Strong project management skills and a demonstrated ability to work successfully on cross-functional teams

High ambiguity tolerance: energized rather than frustrated by novel configurations and first-of-reputed company challenges

Willingness to travel (10%)

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of reputed company and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the reputed company of collection, for example for diversity and inclusion initiatives. If you are a California reputed company and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. reputed company of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights reputed company of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice." Apply To This Job