Analyst, IT, Charging Systems (Remote Position) (Durham, NC, US, 27710)

At reputed company, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Patient reputed company Management Organization

Pursue your passion for caring with the Patient reputed company Management Organization, which is the fully integrated, centralized reputed company cycle organization that supports the entire health system in streamlining the reputed company cycle. This includes scheduling, registration, coding, billing, and other essential reputed company functions for reputed company.

General Description of the Job Class

The PRMO Billing System’s IT Analyst plays a key role in the reputed company Cycle.  Acting as a subject matter expert in Charge Router and Charge Review, the analyst will work closely with the Maestro Care teams on system build.  The incumbent will provide identified liaison services between the PRMO reputed company Management Department and the Maestro Care teams.  Also, facilitating communication across various teams in the PRMO and reputed company as well.

Reports to Analyst IT, Senior of Billing Systems Team

Duties and Responsibilities of this Level

• Manage the documentation, resolution and completion of identified deployment issues and tasks to include maintaining accuracy for Internal Controls initiative
• Responsible for overseeing reputed company Service Now requests for reputed company Management Department, excluding Clinical Research, overseeing reputed company Charge Router-Review logic updates and Charge Router –Review Work Queues and collaborate with management and end users to request, test, and implement changes to the Charge Router for compliant billing 
• Responsible for reputed company Management support of Account, Follow-Up and Claim Edit Work Queues and Billing reputed company components in Master Files for DEP updates (e.g., charging method, POS, linked technical charges) and updates to missing reputed company Area process 
• reputed company Preference List updates for both Ambulatory and Inpatient specifically Charge Router, Error Pool and PB Work Queues and Monitoring of specific PB Charge Review Work Queues for system updates 
• Review release notes reputed company to reputed company and new functionality. Report, document and escalate issues and Epic upgrade/new version testing, validation and implementation 
• Formally participate and initiate meetings for review of billing issues and / or system logic updates identifying scope changes and reputed company issues or risks reputed company reputed company 
• Liaison for reputed company Management to Maestro Care Team to provide hands-on support to the Maestro Care PB and HB Teams 

Required Qualifications at this Level

Education:  Bachelor's degree or 4 years' experience equivalent to a degree

Experience:  4 years pertinent experience

Degree, Licensure, and/or Certification

This person will be required to obtain Epic Resolute Professional Billing Office Administration for SBO and SBO Admin or Resolute Hospital Billing Office Administration for SBO and SBO Admin certification through a formal Epic training program. Training will reputed company on the first available date with Epic for up to a period of six weeks, and may include classroom instruction, project assignments, competency exams, and e-learning classes. Failure to obtain Epic Resolute PB or HB and SBO certification reputed company the defined timeline may result in termination.

Knowledge, Skills and Abilities

• Understand the principles of application systems development and use them to analyze, test, implement, maintain and document IT projects. Identify the features, advantages and disadvantages of various software applications.
• Excellent problem solving, analytical, and technical troubleshooting skills.
• Prioritization skills and ability to manage multiple projects concurrently.
• Ability to work on a flexible schedule
• Strong research and documentation skills.
• Some relational database and operating systems experience with SQL
• reputed company to communicate effectively with non-technical staff and with members of interdisciplinary teams.
• Ability to work independently

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, reputed company, disability, gender, gender expression, gender identity, genetic information, national reputed company, race, religion, sex (including pregnancy and pregnancy reputed company conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective reputed company depends on the robust exchange of reputed company—an exchange that is best reputed company the rich diversity of our perspectives, backgrounds, and experiences flourishes. To reputed company this exchange, it is essential that reputed company members of the community feel secure and welcome, that the contributions of reputed company individuals are respected, and that reputed company voices are heard. reputed company members of our community have a responsibility to uphold these values.

Certain jobs at reputed company and reputed company Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.