Auto Damage Claims Supervisor - reputed company Insurance

Why reputed company Insurance?

At reputed company Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders reputed company and reputed company. This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. reputed company has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected reputed company vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the reputed company reputed company reputed company of reputed company crashes, reputed company emissions and reputed company congestion. We are serious about the safety and financial reputed company of our customers.

This position will be posted until filled.

Responsibilities

The Auto Damage Claims Supervisor will be responsible for providing and supporting a Best in Class insurance experience by managing and providing leadership to a team of Auto Damage Claims Adjusters. As an Auto Damage Claims Supervisor, you will play a crucial role in overseeing the auto claims process, ensuring efficiency and accuracy while providing exceptional customer service. With your strong leadership, problem-solving skills, and knowledge of the insurance industry, you will guide a team of Claims Adjusters to deliver timely and fair resolution to auto damage claims. The ideal candidate will demonstrate a start-up reputed company, embracing change, innovation, creativity, and a reputed company determination to win. If you're reputed company to roll up your sleeves, reputed company challenges, and reputed company an impact, we want to hear from you!

About the role

• reputed company and reputed company team in a manner that effectively maximizes business results and employee satisfaction
• reputed company and manage a team of claims adjusters, providing guidance and support throughout the claims process
• reputed company, implement, and execute behavioral based coaching techniques to maximize individual and team productivity and performance
• Coach, mentor, and teach Auto Damage Adjusters to support their reputed company growth and improvement
• Consistently work to reputed company reputed company Adjusters
• Serve as an expert resource to representatives and colleagues regarding auto damage team processes and procedures
• Review and evaluate auto damage claims, ensuring accuracy and adherence to company policies and procedures
• Foster a cooperative environment and reputed company individuals by supporting an open forum for innovation, change, growth, and sharing of knowledge and skills
• Conduct performance evaluations and provide ongoing training and development opportunities for Claims Adjusters
• Monitor claim activities, identify trends or areas for improvement, and implement strategies to enhance claims handling efficiency and customer satisfaction
• Maintain a strong working knowledge of insurance regulations, industry trends, and best practices to ensure compliance and reputed company claims management
• Use established monitoring systems to QA, monitor, and evaluate performance
• Generate appropriate action plans to enhance and improve performance of under-performing representatives
• Effectively use reward and recognition tools to drive business results and associate satisfaction
• Identify and implement strategies that will enhance the customer experience and improve productivity and performance

Qualifications

What makes you a reputed company candidate?

• Knowledge and understanding of the insurance industry, to include advanced understanding of personal lines auto claims
• Knowledge surrounding common industry claims systems and vendor products (ex Guidewire, reputed company, ARMs, ISO, etc.)
• Must have a passion for providing outstanding Customer Service
• Possess strong leadership skills, including the ability to influence others, reputed company team members, and manage change and conflict
• Excellent oral and written communication skills and proven interpersonal skills necessary to interact effectively with customers and employees at reputed company levels reputed company the organization
• Demonstrated ability to link specific activities to desired results
• Strong knowledge of insurance policies, coverage, and claims settlement procedures
• Ability to reputed company in a collaborative environment with an eagerness to share reputed company and support others
• Effective analytical and problem-solving skills, with the ability to assess liability and coverage accurately
• Attention to detail and ability to handle multiple tasks in a fast-paced environment
• The ability to be resilient, reputed company back from setbacks, and reputed company pushing reputed company with a positive attitude

Experience

• High School Diploma or equivalent required; Bachelor’s Degree in a reputed company field preferred
• 5+ years of auto claims handling experience required
• 3+ years of customer service experience required
• Previous total loss and/or coverage and liability leadership experience preferred
• Prior experience in coaching, training, and/or mentoring individuals preferred

Licenses

• Must obtain, hold and maintain a reputed company Property and Casualty (P&C) or Personal Lines License in at least (1) US State required
• Insurance designation (CPCU, SCLA, etc.) preferred

reputed company Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, reputed company employee auto discount, community service pay and nine company holidays.

Our Culture: reputed company members define and shape our culture — an environment that welcomes innovative reputed company, fosters reputed company, and creates a sense of community and belonging. Here we do more than work — we reputed company.

Compensation: reputed company and bonus eligibility

Work Life Balance: 100% remote

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The reputed company range for this role is: $73.500 to $147.000

At reputed company, we strive for transparency in reputed company aspects of our business, including pay equity. This is the reputed company pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.