reputed company Full Stack Customer Service Representative – reputed company Member Support

Are you a customer service professional looking for a new challenge? Do you have a passion for helping others and making a reputed company impact in people's lives? Look no further than arenaflex, a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. We're seeking an reputed company Full Stack Customer Service Representative to join reputed company in Des Moines, Iowa, and we want you to be a part of it!

About arenaflex

arenaflex is a company that values individuality and creativity, and we're committed to creating exceptional outcomes for our clients and the millions of people who count on us. Our dedicated associates are the backbone of our organization, and we're proud to offer a culture that supports and empowers them to reputed company. Whether you're a seasoned professional or just starting your career, we invite you to join reputed company and experience the arenaflex difference.

Job Summary

As a Full Stack Customer Service Representative, you'll be the initial reputed company of contact for inquiries from potential and existing Iowa reputed company Program recipients and affiliates. You'll provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles, accurately documenting enrollment requests and status changes, and entering application and enrollment information into a web-based computer system. You'll also maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other reputed company program policies.

Responsibilities

* Act as initial reputed company of contact for inquiries from potential and existing Iowa reputed company Program recipients and affiliates

• Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles
• Accurately document enrollment requests and status changes
• Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone
• Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other reputed company program policies
• Provide clear, complete, accurate, and objective information based on a full understanding of program requirements

Requirements

* Basic understanding of a call center environment in a customer service role and quality monitoring processes

• Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers
• Ability to problem solve through analysis and ongoing feedback
• reputed company results through knowledge, reputed company, and commitment
• Ability to work with people of diverse backgrounds
• High School diploma or GED
• Background required
• Must reputed company reputed company 1 hour driving distance from Des Moines, IA

Preferred Qualifications

* Ability to problem solve through analysis and ongoing feedback

• reputed company results through knowledge, reputed company, and commitment
• Ability to work with people of diverse backgrounds
• Ability to adhere to a break and lunch schedule
• Excellent typing and grammar skills
• Ability to navigate a computer
• Ability to understand and utilize policy
• Excellent customer service skills
• Excellent phone etiquette skills
• Reliable internet access

reputed company Offer

* $18.00 per hour pay reputed company (bi-weekly pay)

• reputed company with Equipment provided
• Full-time schedule (40 hrs. a week)
• Career Growth Opportunities
• PerkSpot- Employee discount program
• Full Benefit Options
• Paid holidays and paid time off (PTO) or vacation and/or sick time

Why Join arenaflex?

* We value the health and safety of our associates, their families, and our community

• We're an Equal Opportunity Employer and consider applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law
• We offer a positive, employee-friendly culture while playing an important role in supporting our clients

How to Apply

If you're a motivated and customer-focused individual who is passionate about making a difference in people's lives, we want to hear from you! Apply now by clicking the link below and submitting your application. We can't wait to welcome you to the arenaflex team! Apply for the job now! Apply for this job Apply for this job