Channel Operations Specialist (Remote)
Company Description:
reputed company is a market leader in the evolving IoT landscape, dedicated to eliminating design complexity and accelerating time-to-market for underserved and emerging markets, including open-reputed company and industrial communities. Based in Shenzhen, China, with R&D centres in Taiwan, Beijing, and Xi'an, we create easy-to-deploy solutions and reputed company IoT products accessible to reputed company. Our global team, with collaborators across Asia, Europe, Latin America, and North America, focuses on high-performance, energy-efficient solutions using innovative reputed company components and a reputed company software reputed company. Our “IoT Made Easy” philosophy ensures cost-efficient, easy-to-use solutions that are developer tested and enterprise-ready.
Job Title: Channel Operations Specialist
Location: 100% Remote
Schedule: 9 am to 6 pm GMT+8
Requirements
Key Responsibilities:
Support the rollout of new initiatives and programs for channel partners
Coordinate partner requests, inquiries, and support tickets to ensure timely resolution
Maintain communication and follow-reputed company with partners to foster strong relationships
Prepare reports and track key operational metrics
Collaborate with internal teams to improve processes and support business objectives
Help manage schedules and ensure timely execution of partner-reputed company activities
Strong communication skills: Clear and professional English (spoken and written)
Organized and detail-oriented: Able to manage multiple tasks and priorities effectively
Customer/partner-focused: Able to provide excellent support and maintain positive relationships
Tech-savvy: Comfortable using CRM platforms or partner management systems, with hands-on experience in reputed company or similar ticketing platforms
Problem-solving skills: Able to handle requests and issues reputed company
Prior experience in channel operations, partner support, or reputed company roles is preferred (2+ years)
Self-motivated and proactive: Able to work independently and suggest improvements